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slow or not working servers September 2018. ONLY report your problem here!
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Howdy, Stranger!
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So why do we have performance problems right away?
And why do we need an extra server?
Common sense should dictate if something new has not been adequately tested, it should not be implemented “live” until there is certainty it will not cause totally disruption to the game, just like it did recently. Myself, I see no improvement for the players regarding the new sign on. It has simply introduced multiple caches which do not help gameplay. So was it really worth all the mayhem it caused?
I would say the drip effect of multiple problems being reported at different times is simply because players (and moderators it seems) did not know what was happening. There was little information given at the start and very few updates, if any, stating it was causing multiple problems, so how would you expect players to respond who cannot access the game? I would make a guess that the majority of players do not trawl through these forums (or post) to find reasons why they cannot access the game, so the moans and groans you have seen are just the tip of the iceberg of people expressing their total frustration. The game already has an effective way of communicating any problems, updates and upcoming changes to all players on the home-page, so why not use it?
I am not looking to “blame” anyone and like you I just want the game to work but how can I have any confidence this will happen when it is unclear whether those accountable (responsible for the changes) have even been made aware about all the problems they have caused. If changes went smoothly with only minor problems, then I agree having those staff dealing with correspondence would not be necessary, but this has hardly been the case over the last few months. Providing the players (customers) with answers to why things have gone wrong would at least re-install a little faith those responsible are aware and doing all they can to solve things.
Also notice my Nod account, it's walls have been replaced with strips of bright pink.
Far worse is this:
Why is the forgotten missile squad stepping on EA's logo?! Do they hate EA? Don't mind about the images with the name 'slime science' and 'the ranch'. Its from a PC game I play where I got an idea on my accounts' name, both my alt and this one.
Waiting.
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I don't think any of these scripts can directly affect the assets of the game, much less temporarily corrupt the EVA notification when upgrading/moving/selling/adding units or structures. The problems are gone a week after I quit that world. It was hard maintaining 2 accounts whist farming for 1 shot kills.
Historically with this game, players are usually the last to be told what went wrong. Probably most don't care and just want to play. Probably most won't understand the details of what a memory exception error is or how to deal with it other than take the computer to a repair shop. Probably most won't be able to understand how multiple worlds with thousands of players are hosted on only a small number of servers or virtual servers. They don't need to.
Yes, things went wrong. Yes information flow about the issues could have been better, much better. From what I understand of other on-line games from other sources than EA, this situation is not unique!
As you will know, patches don't always go smoothly either. Most do, but some don't. The team responsible do know this.
Part of the global problem (as I see it) with the game is that decisions are sometimes split between the Envision team in Germany and EA in the US. The time zone difference mean that it can sometimes take a while before things are sorted, or even on the list to be sorted.
I am using a different computer, and when I log in, it doesn't tell me what server I played last.
It recommends server "Tiberian 35" (Europe), but I do not have a base or anything there.
Can anyone help me find my server, or is it one of the ones that isn't working...?
It's difficult to say if you're on a 'broken' world as it is broken and therefore we're unable to check, unless you know the world name/number.
Using different time zones between the 2 teams is a very lame response / excuse for issues not being fixed in a timely manner. Especially when the problems we have faced are not being able to access our accounts or different worlds which I would consider a very critical part of playing the game!!!!! The difference in the time zones varies between 5-9 hours not days and I am assuming these teams do have access to up to date communication methods and not carrier pigeons!!!! Yes it may cause a delay of 1 or 2 days at the very most but we are seeing delays of weeks and months and it is totally unacceptable. If the problems caused really are that difficult to resolve, then the decision should be taken to withdraw the patches / updates / changes that have caused the issues. Of course, that is made on the assumption like any sensible operation, back ups of hardware have been kept. But maybe that is not possible, you tell me?
I have no sense the problems we are facing now or previous ones over the last few months are being given the priority they should be or sufficient resources are being applied to fix them. Therefore I have given serious thought as to whether I should simply give up playing this game. However I feel I have put too much time and effort into the game to do that, so I have come to the decision I will no longer buy any funds nor will I start any new worlds. By continuing to fund not only would I be allowing EA to take me for a complete fool but I would be doing it to myself as well.
How about you post on the login site when things are not working. You sometimes list a server offline. How about you do that whenever it is. Having a problem with the login screens( usually ) Leave a message that you acknowledge the problem and are working on it. I cannot think of any game or website that is as poorly communicated as this game.
if you have trouble changing worlds please be so kind and elt us know which world you are trying to access.