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[RESOLVED] Temporary connection interruptions May 23, 2019

EE_Elephterion
1185 posts Envision Developer
edited May 23
Hello community,

I have just been informed that our hosting provider is temporarily suffering DNS problems, which may affect the connection to our webiste and the game site for our players. This does not affect only our website and game service and they are working on resolving the problem.

While this happens you might still be able to access the game normally as long as you browser still has the data cached, but cllearing cache and cookies during this period might make it difficult to access the game. Unfortunately we can currently do little for resolving this problem on our end, as this inconvenience is caused by external factors.

We will inform you once we know more about the situation.
Envision Entertainment Community Liaison
Post edited by EE_Elephterion on

Replies

  • EE_Elephterion
    1185 posts Envision Developer
    I have now been told that the issues have been resolved at the data center. Game service should be accessible as usual again.
    Envision Entertainment Community Liaison
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