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Connection issues May 2019

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EE_Elephterion
1138 posts Envision Developer
edited May 23
Envision Entertainment Community Liaison

Replies

  • machistmo10
    8 posts New member
    Tiberium 21 - just a few minutes ago I went to transfer 100% of the Tibs off a base (121G) the game froze and up reload the Tibs is missing from the base and not present on the base I was transferring to.

    Seriously ****
  • EE_Elephterion
    1138 posts Envision Developer
    Are there any scripts involved? I recommend clearing cache and cookies here and then reloading the game once more to make sure. If a transaction failed it is always rolled back, but it could be that they are not displayed to you. Have you checked the other bases?
    Envision Entertainment Community Liaison
  • iguanaworld
    183 posts Member
    edited May 23
    Hi, at this moment I can't collect packages in my bases in many worlds (manually nor via scripts): Mundo 19 España, Mundo 8 España, World Forgotten Attacks, etc.
    Neither to use the substitutions than I have of my friends, nor repair building, nor repair army.

    After any seconds I get a disconnected message: http://prntscr.com/nsbdpg

    Change world, works !

    With Veteran World 5 and PTE, all works!
    Always testing something
  • Maybe a problem between one (or more) game server and the data base server ??
    Always testing something
  • I haven't had any problems recently, but when trying to login this morning the world selector shows 77 is up, but when trying to connect (I tried different machines as well) all I get is a timeout to https://cncapp03.alliances.commandandconquer.com/224/index.aspx.
  • Nikelsvink
    posts New member
    Hi
    I can't transfer resources in Monde 16. I try it in Firefox, Chrome, Edge... with scripts off but that still don't work.
    What can I do ?
    Thanx
  • REV1856
    11 posts Member
    World 42 is hung... again. This time it won't allow me to collect resources from any of my bases. I have tried using the button to collect from all bases, from one base individually, as well as one refinery at a time.... no such luck. I have tried Chrome and Firefox, problem doesn't appear to be browser specific. Also I had expected a patch to be applied to the server last week related to a problem with the hotkeys not working in Firefox, that does not appear to be applied. This server is littered with bugs. I am currently getting booted out of the server every couple minutes, which make using this server impossible. Please rectify the problems on this server. Players on this server are also still fighting with performance issues that have been going on now for months, game play hangs many times (though not as bad as it use to). Problems today are not acceptable... perhaps restarting the server will resolve this... at least for a little while.
  • EE_Elephterion
    1138 posts Envision Developer
    I have merged the above posts into one thread, we are aware, please read the announcement for more information:
    https://forums.ea.com/en/commandandconquer/discussion/244442/ongoing-temporary-connection-interruptions-may-23-2019#latest
    Envision Entertainment Community Liaison
  • iguanaworld
    183 posts Member
    edited May 23
    Not solved :-(
    http://prntscr.com/nsddq2
    Only collect some bases and broke again.

    Log Out, clear caches/cookies, Log In and the problem persist.
    Well, I can access to substitution but don't collect nor repair base/units
    Always testing something
  • EE_Elephterion
    1138 posts Envision Developer
    edited May 23
    Hm, it might take a while till the DNS servers fetching the latest IPs. It should become more stable again over the next hours.
    Envision Entertainment Community Liaison
  • The issue is still existing on Tib26. No package collecting, scrolling map creates glitches etc.
    ///
    If I were him, I would try it on another machine and - as you mentioned, would make a mail revalidation in my account to exclude the possible problems on my side.
  • I can log in, but can't collect or play. Tried collecting with main button and in each individual base and nothing is working. The only thing that happens is you were disconnected from the server and then reconnects by its self and then disconnects. Also tried several browsers.
  • Hours? Without playing? Are you crazy?
    X-DDDDDD
    Thank you!
    Always testing something
  • Delijim
    11 posts Member
    Same issues on Wrath 21 and Firestorm 11.. can't pick up packages unless clicking on the individual building, lots of restarts, can't read messages, can't attack... ugh. Other than that, everything works fine... LOL
  • machistmo10
    8 posts New member
    Tibs21 same : can't pick up packages unless clicking on the individual building, lots of restarts, can't read messages, can't attack... ugh. Other than that, everything works fine... LOL
  • machistmo10
    8 posts New member
    Still no joy - map now not updating when in world view and the client crashes attempting to do so.
  • machistmo10
    8 posts New member
    Cant transfer resources. Cant move - cant attack. Nothing data base related save individual package collection is possible.
  • @EE_Elephterion said:
    Collective thread for connection issues around May 23, 2019


    15:57 hrs central europe time: nothing has been resolved yet. If you inform us, let the information be correct. After a few seconds/ or minute of 2 connection with server is broken. please let them give you accurate info
  • EE_Elephterion
    1138 posts Envision Developer
    @EE_Elephterion said:
    Collective thread for connection issues around May 23, 2019


    15:57 hrs central europe time: nothing has been resolved yet. If you inform us, let the information be correct. After a few seconds/ or minute of 2 connection with server is broken. please let them give you accurate info

    Which worlds are you experiencing connection issues?
    Envision Entertainment Community Liaison
  • Tib25 with several bugs. I can login, but cant jump, collect resources, make attacks... And the game disconnect all time.
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