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Paid for funds but not delivered

I paid for the 90k funds pack, the money went out of my bank account but no funds arrived in my game account, and yes, I did press the refresh button, several times...

Replies

  • gamerdruid
    3700 posts Moderator
    I would direct you to ea.com/help but it seems at present that is down! The funds are likely to appear once their difficulties clear.
    I am not an employee of EA/Envision. The views expressed are my own!
  • gamerdruid
    3700 posts Moderator
    We can't help with payment issues here, if the funds haven't appeared today then contact ea help which is now working as 'normal' - don't let them fob you off with 'we don't support the game' as payment is an EA function and can't be dealt with by Envision or moderators.
    I am not an employee of EA/Envision. The views expressed are my own!
  • > @gamerdruid said:
    > We can't help with payment issues here, if the funds haven't appeared today then contact ea help which is now working as 'normal' - don't let them fob you off with 'we don't support the game' as payment is an EA function and can't be dealt with by Envision or moderators.

    Thanks
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