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Problem with the purchase of funds by postepay credit card

Hi, I have been having problems buying C&C Tiebrium alliances funds for about a week now;
initially I had problems with the 50k funds package while I was able to buy the 22k package;
now I was not able to purchase any packages thereafter.
I specify that the card works correctly, as it has been tested to top up the sports betting site SNAI:
what do you recommend?

Salvatore (alias Starwarsbegin)

Replies

  • gamerdruid
    4813 posts Moderator
    edited July 2021
    Unfortunately help on this forum with payment problems is very limited. All we can do is point you to ea.com/help and suggest that you seek help from them or try a different card.

    Make sure your location in settings for Origin matches your physical location - ie if you're in Argentina then both settings are for Argentina (or whatever country you are in).

    The only other advice is to try a different payment card/method.

    Unfortunately sometimes EA restricts purchases via certain payment routes due to currency fluctuations. EA help is the only place you get definitive help on payment issues.
    I am not an employee of EA/Envision. The views expressed are my own!
  • page doesn't load at all, redirects too many times?
  • page doesn't load at all, redirects too many times?

    Make sure to accept third party cookies in this case for the EA pages. Most browsers allow you to manage that on a site-by-site basis. You can also try to contact EA directly for payment issues here: https://help.ea.com/en/contact-us/?product=cc-tiberium-alliances&platform=browser&category=orders&issue=report-payment-error&isChannelSelection=true

    You can change the language/region at the top or bottom of the contact page.
    Envision Entertainment Community Liaison
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