Problem with the purchase of funds by postepay credit card
Hi, I have been having problems buying C&C Tiebrium alliances funds for about a week now;
initially I had problems with the 50k funds package while I was able to buy the 22k package;
now I was not able to purchase any packages thereafter.
I specify that the card works correctly, as it has been tested to top up the sports betting site SNAI:
what do you recommend?
Salvatore (alias Starwarsbegin)
initially I had problems with the 50k funds package while I was able to buy the 22k package;
now I was not able to purchase any packages thereafter.
I specify that the card works correctly, as it has been tested to top up the sports betting site SNAI:
what do you recommend?
Salvatore (alias Starwarsbegin)
0
Howdy, Stranger!
Replies
Make sure your location in settings for Origin matches your physical location - ie if you're in Argentina then both settings are for Argentina (or whatever country you are in).
The only other advice is to try a different payment card/method.
Unfortunately sometimes EA restricts purchases via certain payment routes due to currency fluctuations. EA help is the only place you get definitive help on payment issues.
Make sure to accept third party cookies in this case for the EA pages. Most browsers allow you to manage that on a site-by-site basis. You can also try to contact EA directly for payment issues here: https://help.ea.com/en/contact-us/?product=cc-tiberium-alliances&platform=browser&category=orders&issue=report-payment-error&isChannelSelection=true
You can change the language/region at the top or bottom of the contact page.