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[COMPLETED] Unplanned service outage 02 Sept 2021

1954 posts Member
edited September 2021
Greetings Commanders,

as you are surely aware, we are currently facing an interruption of our services resulting in a Error 500 page presented when trying to access any worlds.

We have been informed by our hosting provider that there have been issues during a scheduled software maintenance, that otherwise would not have impacted the uptime of our servers.

Unfortunately this means this problem is beyond our direct influence but we have been assured the situation is being taken care of. We currently have no estimated time of when we can bring our worlds back online.

We will keep you updated here.
Envision Entertainment Community Liaison
Post edited by EE_Elephterion on


  • UPDATE: Some but not all worlds have been returned, work to restore the connection for the remainign worlds is ongoing.
    Envision Entertainment Community Liaison
  • We estimate another 30 minutes until all worlds are back online.
    Envision Entertainment Community Liaison
  • Still in the process of restoring the remaining worlds to full connectivity.
    Envision Entertainment Community Liaison
  • All Worlds have been returned online. If you encounter any still unresponsive worlds on login, please notify us immediately.
    Envision Entertainment Community Liaison
This discussion has been closed.

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