Unable to purchase funds

Tipsy_UK

EA is refusing payment from me, I have followed previous advice, checked all my details, spent ages on EA Chat, raised cases. All to no avail.
I've tried 3 valid credit cards, paypal, an alternate laptop, Chrome, Edge, Firefox, Opera.
I have double checked that my EA details and my billing address match
I have waited 24hrs, 3 times
They won't take my money!
I'm getting the message that my cards are invalid, but they are valid

Tipsy_UK

Okay here is my fix although it doesn't make complete sense. I now have funds

Repeated advice is to try again in 24hrs, allowing the system to reset.

Anyway. That didn't work for me. The 3 credit cards I used remain blocked. After triple checking that my billing info matched my EA info. I used a 4th card and it worked

My assumption is that on the occasions that my info was corrupted, I managed to get 3 credit cards permanently refused. The system did not reset after 24hrs.

Note: My EA info got corrupted, when I was blocked from an alt account, and got locked out of everything. eg, my date of birth changed, and my country defaulted to Afghanistan

galcoe

ea dont recognise my payment on paypal, please fix, my acount on paypal says the request has been made and its pendent, please fix asap

gamerdruid

No-one here can fix this. You need to contact ea.com/help

Rockarama

No point contacting EA there useless advise using a different card and waiting 24 hrs obviously a call centre oveseas with stock answers.