After last patch certain worlds will not load

zupi_go2

VM2946:542173 Uncaught (in promise) TypeError: qx.locale.Manager.getInstance(...).getPreDefaultLanguageCode is not a function
at cC.loadLoca (eval at <anonymous> (index.aspx?langPreferred=en_US:293:9), <anonymous>:542173:132)
at cC.initUI (eval at <anonymous> (index.aspx?langPreferred=en_US:293:9), <anonymous>:542157:573)
at Object.active (eval at <anonymous> (index.aspx?langPreferred=en_US:293:9), <anonymous>:542154:128)
at L (webfont.js:21:674)
at oa (webfont.js:24:374)
at W.g (webfont.js:23:787)
at webfont.js:21:1602
loadLoca @ VM2946:542173
initUI @ VM2946:542157
active @ VM2946:542154
L @ webfont.js:21
oa @ webfont.js:24
W.g @ webfont.js:23
(anonymous) @ webfont.js:21
Promise.then (async)
Q.start @ webfont.js:21
(anonymous) @ webfont.js:26
setTimeout (async)
ra @ webfont.js:25
(anonymous) @ webfont.js:26
(anonymous) @ webfont.js:33
E @ webfont.js:20
(anonymous) @ webfont.js:20
d @ webfont.js:19
A.b.onload @ webfont.js:19
load (async)
A @ webfont.js:19
Fa.load @ webfont.js:33
qa @ webfont.js:26
pa.load @ webfont.js:24
(anonymous) @ webfont.js:33
(anonymous) @ webfont.js:33

kdomika1

The AudioContext was not allowed to start. It must be resumed (or created) after a user gesture on the page. https://goo.gl/7K7WLu
main @ VM651:540866
VM651:540892 Uncaught (in promise) TypeError: qx.locale.Manager.getInstance(...).getPreDefaultLanguageCode is not a function
at cC.loadLoca (eval at <anonymous> (VM650 index.aspx:293:9), <anonymous>:540892:132)
at cC.initUI (eval at <anonymous> (VM650 index.aspx:293:9), <anonymous>:540876:573)
at Object.active (eval at <anonymous> (VM650 index.aspx:293:9), <anonymous>:540873:128)
at L (webfont.js:21:674)
at oa (webfont.js:24:374)
at W.g (webfont.js:23:787)
at webfont.js:21:1602

Braakies

Back from vacation today, was able to login 1 time on W54 and got the replacement request window which will be broken. After I cleaned up my holiday stuff I wanted to play, but unfortunately I get the "welcome back commander" screen all day and it stays on there, thought just let it go for a while, but after half an hour it still stayed there on that same screen. I understand that sometimes things can go wrong, but the support and speed of EA is just worthless, no communication at all, a moderator who tries to protect EA a bit and does not see that there are a lot of people here with the same problem. With me now all meters are full, so I can't take advantage of the funds that I use every time. It's actually quite sad that whole EA

Xtrend007

I changed Firestorm 18 to Polish and it won't log in again. Tiberian 43 , 54. black screen, and there are more of them. Everything happened after the update

kdomika1

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johndean1956

Today another guy messaged me
That is now 8 players in one alliance on W54
Seriously is anyone running the show at the other end
The guys who dream up these Patches are a pain
Every time they mess around we all get problems
And they just Ignore the issues and players are out of Pocket
It is now creating bad feelings amongst players.

flappy_pugdriver

Either using this URL for 'WERELD 3', with adding the part ?langPreferred=en_US -> https://cncapp02.alliances.commandandconquer.com/153/index.aspx?langPreferred=en_US

does not work!

Either waiting for an entire 12 hours for loading the world does not work!


PLEASE FIX IT!!!!

TheBraak

The problem is the language, i was just on w54 and changed my language from english to dutch and after that i couldn't login anymore, only the screen "welcome back commander" is present please fix it, i cant play now and my timers are filling up

@johndean1956 now my main account on W54 can't login to :-(

TheBraak

Same problem

TheBraak wrote: »

The problem is the language, i was just on w54 and changed my language from english to dutch and after that i couldn't login anymore, only the screen "welcome back commander" is present please fix it, i cant play now and my timers are filling up

@johndean1956 now my main account on W54 can't login to :-(

gamerdruid

At last, I've been able to reproduce the issue! If I can reproduce it (the one caused by language change) then so can the developers!

I expect some kind of resolution for this in the coming days.

gamerdruid

Yes, it seems the language is set in two places. It is set in the calling url but also within the game. If it is set to some languages then it doesn't allow you into the game. I've been able to reproduce this by changing the default language to Dutch within the game. The calling url didn't change.

As it has been reproduced it should be possible to track it down. The getPreDefaultLanguageCode mustn't be called for English.

Braakies

Is there a chance of a quick fix, reset or game option or something. We are now losing a lot of progress

EE_Elephterion

Greetings commanders,

we are working on a Hotfix for the issues regarding several language profiles. We will patch the 22.2 worlds asap, most likely tomorrow morning, Wednesday 25th of May, 2022 ~07:00 - 10:00 UTC.
We expect a short downtime per world, 15-20 minutes.

EE_Elephterion

Greetings Commanders,

a hotfix for this issues is underway, we expect to patch the 22.2 worlds tomorrow asap.

TheBraak

Well then we only have to wait one more day, that is already 5 days and that will be difficult to catch up with our progress. RT and RP have been full for days that we couldn't use while others who don't suffer could continue for 5 days :-(

I hope that the affected players can be compensated in some way, would be so neat.

andyrhk

For some reason I am unable to progress past the welcome screen on Firestorm 18 server. Other servers load up fine normally with a message about graphics that I have to confirm but that message doesn’t appear on firestorm 18 and the game is stuck on the “welcome back commander” message and black screen. Any ideas?

gamerdruid

Yes, there is a hotfix coming tomorrow for those worlds with 22.2 (including FS18).

At least part of the problems reported here in multiple threads for multiple worlds appears to be players having set their in-game language to something different to the the original default.

gamerdruid

If you wish to test to see if it will fix your issue, try logging into the PTE - then changing to your language in-game. Logging out and back it. It should now work. The hotfix is being trialled on the PTE.

TheBraak

It works on the PTE world, changed the language from english to dutch and then reloaded where i ended up in the game

zupi_go2

It's great that we'll finally get a fix.
Of course, do you remember that from May 17th we can't play on worlds with version 22.2 ?