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apex points

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My brother purchased some apex coins a few days ago that he never received and still hasn't. Me and my dad have both emailed EA and have had no response we have proof of purchase and was just wondering can we get our money back or the coins that were paid for. Any help would be greatly appreciated. Thanks in advance.


  • gamerdruid
    4933 posts Moderator
    edited June 2022
    I think you've posted in the wrong forum. This game doesn't use Apex Coins.

    Apex Legends (also published by EA) does use the game so try ea.com/help

    You may be directed to the correct place by contacting their Answers HQ page: https://answers.ea.com/t5/Apex-Legends/ct-p/apex-legends-en

    Use the 'contact us' link on their help page if you can't find the information you need to query a purchase.

    I am not an employee of EA/Envision. The views expressed are my own!
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