EA Forums - Banner

unable to logon

unable to logon because I do not have access email account anymore and can not retrieve the 6 digit code that is needed to logon


  • gamerdruid
    4933 posts Moderator
    Unfortunately there are a lot of people in the same situation, none of which can be helped on here as it is a change in EA's security policy.
    I am not an employee of EA/Envision. The views expressed are my own!
  • how can I contact EA, it has gotten more difficult over the years to contact them.
  • gamerdruid
    4933 posts Moderator
    edited June 2022
    http://www.ea.com/help should give you some steps to take.

    However, others have tried and failed to sort out the issue. Once an email account is used, it needs to be still available unless you set up other verification methods. Very old accounts don't have these set up so are not recoverable.

    This is an EA problem/User problem generally and not game specific as their are examples of players locked out of bought games on Xbox etc that can't be resolved.

    This article, referenced elsewhere too, may enlighten you: https://www.eurogamer.net/ea-accounts-which-need-password-resets-are-locking-some-console-players-out-of-games
    I am not an employee of EA/Envision. The views expressed are my own!
  • born2do
    11 posts Member
    Since i started playing this game when it was released i have witnessed so many weird move from TIberium Alliances DEVops and EA OMG its just a game just leave it let people play and spend the way we want it OMG
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.