500 SERVER ERROR ISSUE 8th March - 10th March

4wingtpt

Can not log in. says system 500 error

tokenting

Druid, its not resolved until people say it is. Why doesn't purchase of funds work? I'm sure it is related to this other nonsense..

nefrontheone

I go to the home page and click the "start game" button and the page refreshes over and over every time I clicked the button without loading the game.

But if I use the change world URL, I am authenticated with my user and I can choose the world I want to play.

From my personal point of view, it is not solved.



Note: If you look at the upper right corner, the icon that no one is authenticated appears. 8-O

Post edited:

But it does work if you enter from here:

pqdrummer

> @gamerdruid said:
> The issue should now be resolved.

You're right, it definitely SHOULD be. Unfortunately, it is not.

gamerdruid

nefrontheone wrote: »

I go to the home page and click the "start game" button and the page refreshes over and over every time I clicked the button without loading the game.

But if I use the change world URL, I am authenticated with my user and I can choose the world I want to play.

From my personal point of view, it is not solved.

Note: If you look at the upper right corner, the icon that no one is authenticated appears. 8-O

I can get the same as you, but when clicking on the 'play now' then 'launch game' it works for me.

pqdrummer wrote: »

> @gamerdruid said:
> The issue should now be resolved.

You're right, it definitely SHOULD be. Unfortunately, it is not.

I can only report what I find and I am told by those who work on the issue. It should have been resolved, it isn't fully resolved.

As above, if you can get to the front page, then try 'play now' then 'launch game'.

CyberLogic

Definitely not resolved and nothing to do with any kind of local issue. As I state above I have tried from multiple browsers on multiple pc's from multiple networks and internet providers. All have the issue. Can still use the link shown above to get in the back door but unable to buy funds or anything.

NajwaIndo

Yes we are too. Our account can't log in.. Our account is Nadsantoso, Najwaindo and Sansantosboy. All can't change button click. Please fix it as soon as possible

NajwaIndo

I am from Indonesia. Yes we are the same problem. Even clear cache, history... still can't change the world.... Please fix it

reftech

I think this is ridiculous, EA should compensate everybody for this. It's the second time it's happened in a short period of time and unacceptable. And to insult everybody by saying "clear your cache and cookies" is insulting. C'mon, 100% up time or go out of business (personally, I think your garbage company should be shut down anyway)

nefrontheone

I just tried again and today it has worked normally, at least for me in this first test.

gamerdruid

It is now also working again for me using the front page route.

EDIT
I've merged a few other reports into this thread as per the forum policy of not having multiple threads about the same (or similar) issue.

It's still working for me

ImperatorCesarR

It is now also working again for me using the front page route.
EDIT
I've merged a few other reports into this thread as per the forum policy of not having multiple threads about the same (or similar) issue.
It's still working for me

you're a weird guy.

gamerdruid

This has become a long thread - the issues from January - March seem to be generally resolved so I'm closing this thread. Any new issue arising can be brought up in a new thread!