Price and amount I pay
I live in the US and pay about $37.00 U.S.D for 90,000 in game credits. I took a trip to Europe and the price changed to 40 KoN (?) for 50,000. Then went to England and the price stayed the same in the same currency (KoN ?). Then, I went back to the U.S. and am still stuck paying almost double what I did before.
Tech support did nothing but refer me here. My old pay code was CF 229 I believe. I can provide the case ID if required. Really not up to the EA standard I have come to expect.
Tech support did nothing but refer me here. My old pay code was CF 229 I believe. I can provide the case ID if required. Really not up to the EA standard I have come to expect.
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Howdy, Stranger!
Replies
I'm guessing you're playing on a laptop. I'm also guessing that as you paid in England in Norwegian Krona then some cookie or other has not been reset as it is normally difficult to pay for funds in a currency not the 'home' currency, they check your location using your IP address and have banned some roaming IP systems.
Try clearing your cookies and session files as well as your cache. If possible change your IP address manually that you're seen as coming from.
But as I said at the beginning, we can't deal with funding issues and they can only be resolved by EA support and knowing the case ID won't help.
I'll ask a EA representative to investigate and get in touch, but no promises that he will be able to resolve the issue.
EDIT: It has been suggested that you flush your DNS cache as well. If you don't know how to a brief search on google will take you through it for your operating system.
https://www.technipages.com/flush-and-reset-the-dns-resolver-cache-using-ipconfig
may be of some help in flushing DNS cache. Session files, I'm afraid it's a case 'too much lack of knowledge' on my part. They won't exist on your computer. Clearing history etc plus flushing DNS should be enough now. You've got the price in US$ for 50 000 at least.
https://gyazo.com/2d048c1118364251b2e90bc246ce05a0
maybe this helps your question
I doubt EA will contact you as a result of anything you post on here, this is mainly a support forum for in-game issues and funding issues cannot be dealt with from here as those that frequent it (developers and Mods) have no access to funding details.