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Game won't launch

Prev1
SkyyeNoir
7 posts New member
I see my account at the top and the server i want to log into on the right but when I hit Play, it just reloads the screen. I cleared cookies and cache and reloaded and same thing.

Replies

  • Rebooted my PC and now it is working
  • gamerdruid
    5037 posts Moderator
    Logging out via the link at the top of the startup page should be enough. (Also logging out of here will help!)
    I am not an employee of EA/Envision. The views expressed are my own!
  • methuselah
    468 posts Senior Moderator
    I can't change servers either.
  • Kesey99
    3 posts Member
    Same here can't change server. The window is black. I tried with Firefox and Chrome, empty all cache, and with incognito mode. Nothing works
  • Kesey99
    3 posts Member
    redmatch3 wrote: »
    managed to log in but all subs are broken.

    good job, nice update, just what we where waiting for.

    **** clowns, and you wonder why people spend less and less on this **** game.

    I can only login to the pre selected world, but I can't change server.
    Did you manage to do that?

  • Jzpop99
    4 posts Member
    My experience -
    My 'normal' mode is to play 3 worlds, each in it's own tab, using Chrome - all from a single account login.

    A recent change (last week or two?), is if I change focus to a different tab (this game or any other web page) after a few minutes I need to reload and re-log back in to one of the 3 tabs if I go back to a tab that was previously open, active and working fine.

    Today, I managed to log in to one tab and world OK - but trying to log in via the second tab got me a 'too many redirects' error screen, on the change server screen.

    Trying to log into the 3rd screen gets me to a page that simply says 'Service' at the top of the screen, and beneath states 'method not allowed'.

    My best guess is the desire to stop multi-accounts or subs has also prevented the previously legitimate system of a single account playing across multiple servers / worlds, each from a separate tab.

    If so, it is very, very poor coding, and worse QA.

    Playing via Firefox is a little better (not much), but that kind of misses the point of coding for the most popular browser in the world, doesn't it?
  • gamerdruid
    5037 posts Moderator
    Jzpop99 wrote: »

    My best guess is the desire to stop multi-accounts or subs has also prevented the previously legitimate system of a single account playing across multiple servers / worlds, each from a separate tab.
    I'm not privy to their thinking, but I doubt they wanted to break the substitution system. If they had wanted no more subs then they could just remove the tab from Options and those that still have working Options would be locked out of subs much more effectively.

    I also doubt they are they are actively trying to reduce multi-accounts for all the reasons people have put forward why it's a 'bad idea' to do so. It's a side effect of other changes. I've been able to log in with more than one account individually today and tonight. But some accounts are also locked out in a loop so it's not a single cause, would be my guess. Without a single cause it points to something other than a concerted effort to stop anything.

    I am not an employee of EA/Envision. The views expressed are my own!
  • its impossible to log in i used firefox-chrome-safari
    so whats next? when all works well ?
  • gamerdruid
    5037 posts Moderator
    Try the fix with cookies - either all or selecting the alliances and ea cookies (instructions by iguanaworld)
    I am not an employee of EA/Envision. The views expressed are my own!
  • I can't change server. I'm on Mac. Clear cookies don't work. Private mode in chrome or Firefox don't work. Fix this now I'm paying for this game.
  • why should we clear cookies etc etc all the time the game has issues... we dont cause this problem the Devs do ... so .. DEVS should not break game firstly and foremostly .. its in their court to fix this or there be a mass walkout of game!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • Same for me, it's driving me nuts. Having so much trouble the last week or two trying to log in, access options or change server.
  • iamhere2day
    27 posts Member
    edited May 2018
    I have the same problem with Google chrome and this is a normal fault as it has happened before the latest update. This fault has nothing to do with being subbed or multi accounts as I have only one account and cannot log on.
  • As ScareyBillie26 and others have said - We did not make this mess - the Dev's did.

    But what i find more offensive is that while we all try and find work arounds to this - we here little if any thing that the company is doing to fix this.

    Let me be clear - if i spend money one a product - I expect it to work. If the product does not do what is claimed then should i get a refund of monies spent - i think so.
  • I play for myself -- and play for a friend, when he isn't around -- I fund BOTH accounts -- can't get in on either one tonight -- very frustrated!!
  • methuselah wrote: »
    I can't change servers either.

    same issue here
  • Still can't log in. Been two days now!!! Anyone working on this. I've tried everything.
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