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Change World not working

Replies

  • sassafrass72
    4 posts New member
    Your full of it methuselah. I just did what you said and it does not work. Stop making excuses and fix the damn game!
  • sassafrass72
    4 posts New member
    Most of us have been playing this game for many years. Do you think we are stupid? That we dont know when to clear the cache? Seriously? Been playing for 8 years. How about you?
  • sassafrass72
    4 posts New member
    methuselah wrote: »
    The change server option works fine all you have to do is log out, clear your cache/cookies and log back in, should work fine.

    Make no mistake, I'm not saying you should have to do this in order for the game to work but it pretty much works 100% of the time for me anyway.

    Wrong!!!
  • EA, and all you moderator dudes, what ever you are, stop asking irrelevant questions, like what world, like what browser.. Your code does not work. Period. Please use your effort there, it is now close to a month where we can not log in to other worlds, start thinking instead how you want to compensate me, after I have spend whats close to a small vacation with you. suggest you get this fixed asap
  • gamerdruid
    3881 posts Moderator
    I don't have an account on tib 22 so can't tell you the url for that.

    Tib 20 is https://prodgame10.alliances.commandandconquer.com/361/index.aspx

    if you can get in an change to tib 22 can you post the url?

    It's not that the code is totally broken otherwise how would it be working for the hundreds that have logged into the new world, tib 35?

    I don't have the knowledge nor access to change anything, so my efforts are on what I can actually do rather than what I can't do!
    I am not an employee of EA/Envision. The views expressed are my own!
  • Me too, hope for a fix, i tried everything, even an other computer.
  • gamerdruid
    3881 posts Moderator
    Did you try profiles in Chrome? I'm logged in now on two profiles on two worlds. It does work.
    I am not an employee of EA/Envision. The views expressed are my own!
  • Guys / Ladies,

    Please bare with me, gamerdruid is only moderater ( as far as i know ) of this forum and if someone is doïng his best he can, its him.

    Greetings,
    Harm

  • You can log in to another worlds go in the world you can play to Command Conquer logo right under in your screen.
    Click on options and click on my games and you see you servers ware you play.
    Click on it and you go to the world you like.
  • Nishar
    Thank you for contacting EA HELP, my name is Nishar, may I start with your first name please?
    you
    Bill
    Nishar
    Nice to meet you Bill and how are you doing today?

    Thank you for contacting EA HELP, my name is Korina, may I start with your first name please?
    you
    Bill
    Korina
    Nice to meet you Bill and how are you doing today?
    you
    my case is listed as resolved, in fact it is not.
    Korina
    Nice to meet you Bill! As I can see here your issue is that, unable to log in to your C&C Tiberium Alliances game, right?
    you
    yes
    Korina
    I am sorry to hear that you are having issue logging in to C&C Tiberium Alliances Let me help you out fix this issue.
    Korina
    Would you mind to give me a few minutes to check your previous cases?
    you
    that would be great but in the end you will tell me nothing you can do to help
    you
    you will tell me that EA does not handle the game problems because this is in Envision, But Envision does not control the login process EA does so that excuse will not float.
    Korina
    Thank you for waiting. As I can see here your case has been escalated but I need some more details about this to help you out.
    Korina
    May I know what happens when you try to log in?
    you
    just keeps refreshing the same game launch screen
    Korina
    Are you receiving any error message?
    you
    NO
    Korina
    Are you running this game from what browser?
    you
    chrome, firefox, it does not matter what one none work
    Korina
    I see, may I know what are the steps you have tried so far prior resolving this issue?
    you
    clear cookie, cache, delete script add on's everything that was presented in the forums
    Korina
    How about running a ccleaner? Have you tried it?
    Korina
    Sometimes a corrupted or out-of-date file on your PC is causing your issue and you may need to use the third-party software CCleaner to quickly clear out as many of these issues as possible.
    you
    this problem exist on multiple pc with multiple players, it is not the pc issue. this started when EA login took over a month ago. and has been irritating players since
    Korina
    S
    (CUT OFF FROM CHAT Recontact to customer service and start all over again)

    Nishar
    Thank you for explaining it so well.
    Nishar
    I will give my best for you.
    Nishar
    Alright in order to help you with this issue I will be asking couple of question will that be ok ?
    you
    yes
    Nishar
    Thank you very much.
    Nishar
    May I have your email address?
    you
    ################
    Nishar
    Thank you very much.
    Nishar
    What is happening when you try to login/
    you
    the game launch page refresh,
    you
    does not launch into game
    Nishar
    And have you cleared the cache of origin for this.
    Nishar
    ?
    you
    done everything suggested in forums, nothing is working, not only myself having this issue, everyone in forums is complaing the same problem
    Nishar
    Please list the things which you have done?
    you
    cookies, cache, clear history, delet script add ons clean PC, it is not problem in PC. it is in EA login mechanics
    Nishar
    have you tried the same in safe mode also?
    you
    and on multiple PC's
    Nishar
    Have you tried the same with safe mode also?
    you
    yes and on multiple PC's
    you
    why is it that everyone except EA specialists understand it is not the user end issue. it is in the EA login process. a bug exists
    Nishar
    I would request you to please try to play the same on IE.
    you
    Been there done that
    you
    the system EA is using for logins is faulty. we never had this problem prior to EA starting the new login process, it showed up at the time the new login was implemented
    Nishar
    Then would request you to please wait for it and then try again after 24 hours.
    Nishar
    I have checked and there is no issue found at your account or at our end.
    you
    done that as well. waited a couple days
    Nishar
    Every thing is fine.
    Nishar
    You will just have to wait for 24 hours and then try to play the game.
    Nishar
    Your game will surely work after that.
    you
    no not fine, hundreds of player with same issue, 24 hour has made no difference, even 48 hour no difference
    Nishar
    It will.
    Nishar
    DO not worry I have just refreshed your game.
    Nishar
    And it will take effect in 24 hours.
    you
    it will not unless EA fixes something
    Nishar
    SO please wait till then and then try again for the same.
    you
    ok please give me case number
    Nishar
    Case: ########
    Nishar
    That is the case number.
    Nishar
    Is there any thing else I can help you with ?
    you
    in 24 hour i can get you at this case correct ?
    you
    i been down this road already
    Nishar
    Okay.
    Nishar
    It was nice talking to you please take care of your self.
    Nishar
    Should you need any assistance with regard to EA or its products, you can always contact us or check our knowledge base: help.ea.com.
    Nishar
    Thank you for contacting EA help , have a great day or night.
  • |Again !!! cant log into the round, or change server...................
  • patmaherjfm
    4 posts Member
    edited June 2018
    gamerdruid wrote: »
    I even went to the trouble of installing a new browser. I too have done so many things I don't know what it is that has fixed it for me, but fixed it seems to be.

    The use of http://tiberiumalliance.com/logout as the start page is the single most effective thing I've done I think.

    Other things like cookie cleanouts and cache clearing I've done, but not for days.

    hey m8,

    Clearing cookie's and cache and all other crap doesn't help one bit.

    i can only change worlds ingame (options) so they still need to fix it.


    AD

    this worked ( this time ) seems a new method is needed each day.
    http://tiberiumalliance.com/logout
  • gamerdruid wrote: »
    I don't have an account on tib 22 so can't tell you the url for that.

    Tib 20 is https://prodgame10.alliances.commandandconquer.com/361/index.aspx

    if you can get in an change to tib 22 can you post the url?

    It's not that the code is totally broken otherwise how would it be working for the hundreds that have logged into the new world, tib 35?

    I don't have the knowledge nor access to change anything, so my efforts are on what I can actually do rather than what I can't do!

    It works ! thx alot ! :)
    if i can get into 22 i wil post it
  • Tertsune
    10 posts Member
    Going better nad better.
    No matter what i try.
    Game loading every time only main page
    Main page loading inside changebox too.
  • gamerdruid
    3881 posts Moderator
    If you get the main page loading inside page then log out completely. Log out of this forum. Goto origin.com and log out there if you're logged in (or log in then log out).

    Close the browser.

    Try again and goto which ever world it suggests.

    Check to see if options is working - you can change world via options if it is working.

    having done all that, you should be able to change worlds.

    Alternatively, you can log in then use the direct link in the sticky at the top of the page. (It should be 1st or 2nd in the list of announcements - or go to general chat where it is top of the list.)

    I am not an employee of EA/Envision. The views expressed are my own!
  • thanks candc staff for **** players in the ****
  • DT400
    12 posts Member
    When are you guys going to fix this mess? Can't change worlds again, again, again, and again!! This has been going on for weeks now. Get your stuff together!!
  • Tertsune
    10 posts Member
    Pff..
    Try this, try that, nothing help.
    Imbossible play today.
    Only what happening then i push play now button -> mainpage reload again.
  • gamerdruid
    3881 posts Moderator
    If that happens you need to log out and clear cache etc.
    I am not an employee of EA/Envision. The views expressed are my own!
  • Puffer
    9 posts Member
    I have also problems to get to changeworldpage.It has been so for at least a month now and I'm starting to get fedup with this issiu.I have done all the suggested and it will NOT work.I use win7 and chrome.Plz fix this game NOW!!!!!!!!
    Gen.Puffer
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