Funds

ContinuoVivo · January 13, 2019 11:53AM

I cannot buy funds, it occurs an error

gamerdruid · January 13, 2019 1:18PM

We can’t assist here with funding issues.

But...
what country are you in and what method (Visa, PayPal etc) are you trying to use?
What error messages are you getting?

ContinuoVivo · January 13, 2019 1:26PM

connection refused by origin.com

ContinuoVivo · January 13, 2019 1:30PM

I only have 2 options, EA wallet and boa compra, I'm in Brazil

EE_Elephterion · January 14, 2019 10:02AM

Hello Commander,

I can only direct you here: https://help.ea.com/br/contact-us/?product=cc-tiberium-alliances&platform=browser&category=orders&issue=unable-to-purchase&isChannelSelection=true
EA's customer service should be able to resolve this I hope.

methuselah · January 14, 2019 3:50PM

Hi CV. Has this worked out for you or are you still having issues? If you are still having an issue can you upload the error for me so I can see it?

Endingzone · January 23, 2019 2:27PM

Same here, can't add Funds. msg says. Choose a Funds Package
Sorry, there are no available offers for your country. Please check again later.

Endingzone · January 23, 2019 2:30PM

And msg. HTTP ERROR 504

Endingzone · January 23, 2019 3:01PM

HMMM. Me again. Seems to work if you first type. and then hit add button. God work's in odd things.

methuselah · January 23, 2019 8:09PM

Hi Endingzone, what country are you in?

Endingzone · January 24, 2019 12:58PM

Sweden

methuselah · January 25, 2019 6:18PM

Are you still showing no offers? Sometimes that self resolves, sometimes it takes action on EA's end of things. Wanted to be sure before escalating it.

5hakuni · January 25, 2019 7:27PM

I am having the same issue - sometimes it shows "no offers" - but sometimes it shows all the packs - but when I click to buy - it stalls - and then times out with a 500 server error at times or a 404! And in couple cases - it went all the way to accepting credit card details but didnt process it.

methuselah · January 25, 2019 8:30PM

I've heard the "not processing" issue a few times here lately, the other times it comes up if you go through the process again once you've verified it did not work that generally resolves itself. If the no offers thing shows up repetitively though we need to have that looked into.

IrkedMax · January 26, 2019 6:30AM

After several tries, In was able to buy funds with paypal.
But now, i get an "account error" message when I try to use the funds.

IrkedMax · January 26, 2019 8:16PM

Things seem to be fixed now.

Endingzone · January 27, 2019 8:33PM

Nope same problem.

methuselah · January 29, 2019 3:59PM

Endingzone I'm on it, I'll be in touch.

IrkedMax wrote: »

Things seem to be fixed now.

Good!

methuselah · February 1, 2019 9:37PM

I've not forgotten you Endingzone, please hang in there.

troll6666 · February 11, 2019 4:58PM

no funds for 2 weeks cannot find any fxxxer who is intrested

gamerdruid · February 11, 2019 6:10PM

As this is your first post you, maybe you haven't read the thread you've posted in or thought too much about anything before venting your frustration.

What exactly is the problem?
Is it you can't use funds on a particular world or you can't purchase funds?

If you can't use existing funds then stating the world would be of enormous help.
If you can't purchase funds then the country you're in would help with an explanation of what happens.

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