On Tib26, I can not use funds, and can not reach the subbed accs because clicking on Options does nothing.
Cache deleted and logged in again - no changes.
I went into my supply packages today and noticed that all of my command points, crystals , energy, etc are all showing zero. I had over 230 command points and as of today zero is showing. Even the packages that I accumulated through active play today do not appear in supply crates, so not sure what may be causing this to happen. My supply packages appeared to be working prior to the most recent update 1/22/19. Please help or advise
After restarting 5 times, my option button started to work and I could reach my subs... but all the other stuff (crates missing etc) are not working....
EA you really have messed it up this time WHY is it everytime you do a maintainace something gose wrong with the game, I have lost ALL resourses on all 12 worlds I am on and not a word from you saying you are aware of the problem and trying to get it sorted at least thank god you have not lost the funds on my account
This error with crates has already happened before and is not a failure of the game itself, but it is part of EA's communications infrastructure, which has 24x7 support.
There is some connection failure between the game servers and the databases where the logistics data of each player is stored.
This is the cause of the errors. The infrastructure does have 24x7 support, unfortunately it doesn't always pick up the fact the game has an issue.
The Envision team are aware of the issue and have reported that the EA network is indeed having issues. As they are aware of the issue a team will be working to resolve them.
Fund, crates etc have not been lost and will return when the issues are resolved.
I am not an employee of EA/Envision. The views expressed are my own!
Replies
On Tib26, I can not use funds, and can not reach the subbed accs because clicking on Options does nothing.
Cache deleted and logged in again - no changes.
regards,
BambiByte
// Krusch
Only green circle going round and round and round in change box
what the hell actually heppened? no answer from EA about this problem at all tho
Example:
World8 Spain - https://cncapp02.alliances.commandandconquer.com/149/index.aspx
World19 Spain - https://cncapp05.alliances.commandandconquer.com/297/index.aspx
It's working at this moment
This is the cause of the errors. The infrastructure does have 24x7 support, unfortunately it doesn't always pick up the fact the game has an issue.
The Envision team are aware of the issue and have reported that the EA network is indeed having issues. As they are aware of the issue a team will be working to resolve them.
Fund, crates etc have not been lost and will return when the issues are resolved.