EA Forums - Banner

Cant purchase Funds

Replies

  • noochtal
    2 posts New member
    can not find any browser that works on chromebook to buy credits
  • Same problem and also frequent redirects
    Also on relocate message iit no longer fits on my screen; Cannot scroll to bottom of message to relocate. Any thoughts or help would be appreciated
  • jimmimac54
    2 posts New member
    had same problem with the error origin refuses to connect on chrome tried edge and it was ok. got funds
  • fwtr
    3 posts New member
    :) problem fixed , I was able to buy funds.
    No computer guru , but followed the suggestions given here, I disabled firewall, using Microsoft Edge under settings ,changed cookies setting to allow all , and cleared cookies & cache.

    Thanks
  • GretaDog2
    2 posts New member
    Can't purchase funds. I can purchase for my other accounts that use browsers Edge and Firefox.
  • GretaDog2
    2 posts New member
    Its been 3 days since tech support said they were working on the payment issue. And still unable to purchase funds for my account on Chrome browser.
  • gamerdruid
    3650 posts Moderator
    As they're likely to be working from home and it is the weekend, I don't think you can expect them to come up with a solution until Monday at the earliest probably later in the week. In the intervening time, try some of the solutions offered in this thread. Logging out completely (even closing down the computer aftwards), trying a different browser (there are many out there that should work with the payment system other than chrome and edge) clear cookies, cache, history & session files. These practical steps have worked in the past for many with the same issue.
    I am not an employee of EA/Envision. The views expressed are my own!
  • alrig5
    1 posts New member
    i,m having this same problem origin refuse to connect
  • donko1701
    1 posts New member
    I still can not get ta funds origin will not connect to get funds.
  • EE_Elephterion
    1594 posts Envision Developer
    Hello Commanders, please make sure to allow cookies on the Website of the game when trying to purchase funds, also make sure you are actually logged in on the main page.

    If you are receiving the Origin can not connect response on the funds page, can you please try and use an Incognito tab, if you are using Chrome, and try again with that?
    The results might help us determine why its working for some and not for others.
    Envision Entertainment Community Liaison
  • I've been asked to gather some screenshots with the error message. It would help us to see whats on screen.
    Also, if you hit F12 before accessing the Funds page you can open up the browser console. There could be further error messages in there that would the web-team solve this issue.
    Envision Entertainment Community Liaison
  • jimmimac54
    2 posts New member
    try opening in a different browser ,I had the same problem on chrome and opened game in edge and it worked
  • same here no offers for youre country i use chrome and firefox
  • Ry4arg
    1 posts New member
    I can`t get funds. "Sorry, there are no available offers for your country. Please check again later."
  • Same problem here with at least 3 others players
    AlkalyneD4, cnc-map.com/ccta-stats.com developer
  • flashdense
    2 posts New member
    mine says sorry there are no available offers for your country.. i live in the uk
  • gamerdruid
    3650 posts Moderator
    Seems it doesn't work in Edge today either
    I am not an employee of EA/Envision. The views expressed are my own!
  • dont work for me on any browser in uk
  • flashdense
    2 posts New member
    total waste of a new game today no funds cant even use supply points and as usual no communication when this will be fixed ,no wonder i left this game
  • This has nothing to do with browsers.

    No offers available for your country is whats seen by everyone now.

    Get your 🎃🎃🎃🎃 in gear and fix this, 2 new worlds just started and ppl need funds to use.
    or they might aswell quit.

    pull your finger out and stop asking stupid questions pls.
    its pretty obvious.
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!