Cant purchase Funds

noochtal · March 20, 2020 7:25PM

can not find any browser that works on chromebook to buy credits

BLCarden · March 21, 2020 2:08AM

Same problem and also frequent redirects
Also on relocate message iit no longer fits on my screen; Cannot scroll to bottom of message to relocate. Any thoughts or help would be appreciated

jimmimac54 · March 21, 2020 8:49AM

had same problem with the error origin refuses to connect on chrome tried edge and it was ok. got funds

fwtr · March 21, 2020 11:41AM

:) problem fixed , I was able to buy funds.
No computer guru , but followed the suggestions given here, I disabled firewall, using Microsoft Edge under settings ,changed cookies setting to allow all , and cleared cookies & cache.

Thanks

GretaDog2 · March 21, 2020 7:50PM

Can't purchase funds. I can purchase for my other accounts that use browsers Edge and Firefox.

GretaDog2 · March 21, 2020 8:09PM

Its been 3 days since tech support said they were working on the payment issue. And still unable to purchase funds for my account on Chrome browser.

gamerdruid · March 22, 2020 11:51AM

As they're likely to be working from home and it is the weekend, I don't think you can expect them to come up with a solution until Monday at the earliest probably later in the week. In the intervening time, try some of the solutions offered in this thread. Logging out completely (even closing down the computer aftwards), trying a different browser (there are many out there that should work with the payment system other than chrome and edge) clear cookies, cache, history & session files. These practical steps have worked in the past for many with the same issue.

alrig5 · March 22, 2020 4:52PM

i,m having this same problem origin refuse to connect

donko1701 · March 22, 2020 7:49PM

I still can not get ta funds origin will not connect to get funds.

EE_Elephterion · March 23, 2020 9:38AM

Hello Commanders, please make sure to allow cookies on the Website of the game when trying to purchase funds, also make sure you are actually logged in on the main page.

If you are receiving the Origin can not connect response on the funds page, can you please try and use an Incognito tab, if you are using Chrome, and try again with that?
The results might help us determine why its working for some and not for others.

EE_Elephterion · March 23, 2020 12:13PM

I've been asked to gather some screenshots with the error message. It would help us to see whats on screen.
Also, if you hit F12 before accessing the Funds page you can open up the browser console. There could be further error messages in there that would the web-team solve this issue.

jimmimac54 · March 24, 2020 8:09AM

try opening in a different browser ,I had the same problem on chrome and opened game in edge and it worked

BIGGERBOSSSZ · April 1, 2020 7:30AM

same here no offers for youre country i use chrome and firefox

Ry4arg · April 1, 2020 7:30AM

I can`t get funds. "Sorry, there are no available offers for your country. Please check again later."

AlkalyneD4 · April 1, 2020 8:24AM

Same problem here with at least 3 others players

flashdense · April 1, 2020 8:30AM

mine says sorry there are no available offers for your country.. i live in the uk

gamerdruid · April 1, 2020 8:56AM

Seems it doesn't work in Edge today either

cl3mo01 · April 1, 2020 11:15AM

dont work for me on any browser in uk

flashdense · April 1, 2020 12:10PM

total waste of a new game today no funds cant even use supply points and as usual no communication when this will be fixed ,no wonder i left this game

redmatch1 · April 1, 2020 12:17PM

This has nothing to do with browsers.

No offers available for your country is whats seen by everyone now.

Get your **** in gear and fix this, 2 new worlds just started and ppl need funds to use.
or they might aswell quit.

pull your finger out and stop asking stupid questions pls.
its pretty obvious.

Cant purchase Funds

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