Abnormal function of home/login page
When I entered the game this morning, a strange thing happened to me and although at first I did not give it importance, I started to wonder if it was not a failure due to the change of the landing page.
1) Access the game https://prnt.sc/umd8ov and click on Login
2) You enter the Login page and enter your data correctly https://prnt.sc/umdag4 and click Enter
3) Instead of taking you to the game you land on the EA main page https://prnt.sc/umdbj7
4) If you go back to the home page of our game, you are logged in and you can start playing by clicking on Play the game
Note: I think is a new problem from EA
1) Access the game https://prnt.sc/umd8ov and click on Login
2) You enter the Login page and enter your data correctly https://prnt.sc/umdag4 and click Enter
3) Instead of taking you to the game you land on the EA main page https://prnt.sc/umdbj7
4) If you go back to the home page of our game, you are logged in and you can start playing by clicking on Play the game
Note: I think is a new problem from EA
Not a part of EA / Envision teams - My comments are only mine.
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Howdy, Stranger!
Replies
does that happen consistently for you. Or does that only happen when you are "new" to the website?
Every time I log Out my player and try to log again to play.
If I have my user logged when open browser the game works normally.
Edited: As if EA's authentication page didn't redirect to the game correctly and sends you to their main page.
we will investigate the issue.
Now it seems to start working correctly ...
Edited: The guys at Envision beat themselves up looking for the possible problem (many thanks to them) for the end to be a problem caused from EA who do not care to ensure the operation when they change something (one more time). :-(