EA Forums - Banner

can't buy funds

billmcl61
1 posts New member
Hi,

Is anyone else having a problem buying funds, when I click on a funds package the screen darkens as if it's doing something, and I wait and wait and nothing happens, I tried contacting EA but still waiting on a reply to the case number.

Bill

Replies

  • Unable to get Funds Keeps coming up with a Error Repot
  • gamerdruid
    3692 posts Moderator
    Which country are you trying from?
    I am not an employee of EA/Envision. The views expressed are my own!
  • SPAIN and error code is 51003
  • Tried again today. After clearing every thing and reloading
  • still keep getting code
  • gamerdruid
    3692 posts Moderator
    edited October 10
    Apparently the code represents an error at the Origin end of the transaction. They are aware of the issue and for some games it has been resolved.

    Clear cache and keep trying is all I can suggest. http://help.ea.com maybe able to assist.

    Can to take a screenshot of the message? (Requested by @EE_Elephterion on his day off!)

    EDIT: added request
    Post edited by gamerdruid on
    I am not an employee of EA/Envision. The views expressed are my own!
  • Hello Commander,

    Where does the error occur, in the game or in the funds shop directly?
    Envision Entertainment Community Liaison
  • gamerdruid
    3692 posts Moderator
    edited October 12
    I've been advised by a member of EA staff to suggest you try the solution in this Answers HQ thread: https://answers.ea.com/t5/EA-General-Questions/ref-51003/td-p/8185748 as it has worked for some.

    and also to read this one too: https://help.ea.com/sg/help/origin/origin/origin-payment-errors/
    although I can't find your specific code inthe list.
    I am not an employee of EA/Envision. The views expressed are my own!
  • TatikCZ
    2 posts New member
    Nemůžu platit českými korunami přes PayPal, kde mám účet v českých korunách jako dříve jsem platil.
    Platím z České Republiky. Honza ( TatikCZ)
    I cannot pay in Czech crowns via PayPal, where I have an account in Czech crowns as I paid before.
    I pay from the Czech Republic. Honza (TatikCZ)
  • gamerdruid
    3692 posts Moderator
    What price are you being offered? I assume in US$
    I am not an employee of EA/Envision. The views expressed are my own!
  • TatikCZ wrote: »
    Nemůžu platit českými korunami přes PayPal, kde mám účet v českých korunách jako dříve jsem platil.
    Platím z České Republiky. Honza ( TatikCZ)
    I cannot pay in Czech crowns via PayPal, where I have an account in Czech crowns as I paid before.
    I pay from the Czech Republic. Honza (TatikCZ)

    Hello commander,

    from experience your Paypal account should automatically convert the displayed US$ prize into your local currency on checkout.
    Envision Entertainment Community Liaison
  • TatikCZ
    2 posts New member
    Chce to po mě přidat debetní nebo kreditní kartu. Peníze na účtu mám.
    Proč není nabídka Funds v českých korunách jako dříve?

    He wants to add a debit or credit card to me. I have money in my account.
    Why isn't the Funds offer in Czech crowns as before?
  • TatikCZ wrote: »
    Chce to po mě přidat debetní nebo kreditní kartu. Peníze na účtu mám.
    Proč není nabídka Funds v českých korunách jako dříve?

    He wants to add a debit or credit card to me. I have money in my account.
    Why isn't the Funds offer in Czech crowns as before?

    This decision was made by EA, a while ago. That is all I know.
    Envision Entertainment Community Liaison
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!