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Zero Hour wont start telling me to check directX version

1 posts New member
edited November 2020

C&C Zero Hour when it is about to load up and I get the graphics it stops and gives me the message that I need to check so that my DirectX is at least 8.1 while it is actually 12.

This happens when I have my laptop connected to my larger curved big screen. When I go into Win 10 (64) settings and change screen back to laptop screen the game starts! How can this be? (1920X1080).

When it is curved big screen I get the error messager and the game will not start!?
What to do?
Post edited by gamerdruid on


  • gamerdruid
    5037 posts Moderator
    It is likely the game, as it is old, can't be supported on the large screen/hi-res screen. Can you turn the resolution on the big screen down?
    I am not an employee of EA/Envision. The views expressed are my own!
  • Tested Generals and it worked on the whole screen. The setting was 1024X??? and it worked.
    Generals Zero hour worked before but was only a square on the screen but at least it worked?
    Now I cannot even start it.
  • i am having same issue i purchased and installed my game through origin and the dont offer tech support as game is too old ... it was working fine then one day i got the message to check directx 8.1 and my video card
  • gamerdruid
    5037 posts Moderator
    Have you tried loading it in 'Compatibility mode' provided by Windows?
    I am not an employee of EA/Envision. The views expressed are my own!
  • maybe it is a problem with ryzen cpus?
    it works on my intel chip but on my ryzen laptop it dosent seem to work?
  • > @gamerdruid said:
    > Have you tried loading it in 'Compatibility mode' provided by Windows?

    i have tried it in compat mode and it still dosent work
  • laserbeak
    40 posts Member
    edited October 2021
    Works for me, I don't have a widescreen monitor, I play it on 1366x768 (most likely 1024x768 in-game) I don't use Gentool, only 'crosires' "dx8to9.dll" (Github) for better graphics ! Also I may have tinkered /w the config & Max Zoom for a better experience. I have downloaded the Custom Maps from Gentool. Plays amazeballs ! I love Manic Aggression map & Cairo Commandos (playing as SWG, China Nuke General, or Stealth General (my fav !) It does take a little tweaking & lots of Googling, but it can be made to work on Windows 10 Celeron Dual-Core Dell laptop […] ! I checked, I don't use Compatibility Modes or Admin, if it still doesn't work place the Gentool DX8.dll in the game folder it's foolproof will fix everything for you at the cost of not being able to use cheats (Anti-Cheat feature.)
    ~The Air Turns A Deadly Shade of Purple~ -[ Alien FX Fiend™ ]-
  • No need for d3d8to9.dll. All you need is GenPatcher, it will fix up your game and get it working on Windows 10 and Windows 11. Just google it, you'll find it.
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