New Landing Page with strange behavior
December 16, 2020 3:28PM
edited December 2020
I've been observing strange behavior on the new game page (from EA) for several days.
I access it when I am not yet authenticated and it loads me like this:
https://prnt.sc/w3xj7e
"Login" (center) is different from "Start game" (Up right)
After entering the correct username and password, the following page is displayed:
https://prnt.sc/w3xl6l
I see the same information even though the user is already loaded. I think the button in the middle should be "Play now"
Sometimes this other screen appears:
https://prnt.sc/w41dr0
Now the "Play now" and "change world" button does appear in the center, but if you look at the detail, the central "Play now" button is disabled and you cannot click on it.
Edited: I have tried to reload the page several times when I am already authenticated to see if the other page view comes out but it always loads the same, with the button disabled.
Note: I don't know if it will be with the language in Spanish only and Chrome (ultimate version)
I access it when I am not yet authenticated and it loads me like this:
https://prnt.sc/w3xj7e
"Login" (center) is different from "Start game" (Up right)
After entering the correct username and password, the following page is displayed:
https://prnt.sc/w3xl6l
I see the same information even though the user is already loaded. I think the button in the middle should be "Play now"
Sometimes this other screen appears:
https://prnt.sc/w41dr0
Now the "Play now" and "change world" button does appear in the center, but if you look at the detail, the central "Play now" button is disabled and you cannot click on it.
Edited: I have tried to reload the page several times when I am already authenticated to see if the other page view comes out but it always loads the same, with the button disabled.
Note: I don't know if it will be with the language in Spanish only and Chrome (ultimate version)
Always testing something
0
Howdy, Stranger!
Replies
https://www.ea.com/en-gb/games/command-and-conquer/command-and-conquer-tiberium-alliances
In the meantime try using direct links to the world you wish to enter.
What link did you access the game by? This seems to direct to the product page from EA.
The games landing page loads fine for me here: https://www.ea.com/games/command-and-conquer/command-and-conquer-tiberium-alliances?setLocale=en-us
Unfortunately all we can do is list what works for us. The issue is the responsibility of the webteam at EA in the US who will likely be asleep for a few more hours.
Here is a link to the PTE - you should be able to log into the PTE directly then once you're in, switch to your desired world: https://cncapp06.alliances.commandandconquer.com/320/index.aspx
I'd like to know what language profile your browser is set to. We noticed that users get redirected to the dummy page when the region preference of the website is set to a region no longer supported by the website, like en-gb for example, as there is now only en-us offered for english speaking users.
I want to rule out that browser settings interfere here, thats why I ask.
The region settings for the landing page are found at the bottom:
new web site same old crap can not login to tiberium alliances in chrome or edge
also been told no more tiberium alliances ??
https://www.ea.com/en-gb/games/command-and-conquer/command-and-conquer-tiberium-alliances
just pictures of other games no login or play button for tiberium alliances not able to select or change worlds
history cleaned cache cleaned still same image with no help from support
via phone or chat ??
//// - link removed as a merged threads ///
You can always log throuth direct word link and then use Option>My Game to change server
I am only getting home page...It has been happening alot that I have to open new tab several times to get TA login...Now it is only showing home page only?Is TA down? to broch
It is EA that are supposed to be fixing this - we're just waiting, waiting, waiting.....