Authentication's fail?

iguanaworld · November 18, 2021 10:18PM

Ops, I can't authenticated now in my EA account to play the game. :-(

Anyone with same problem? :-?

iguanaworld · November 18, 2021 10:34PM

With Origin application my user works fine.

iguanaworld · November 18, 2021 11:25PM

Working again!

iguanaworld · November 19, 2021 9:48PM

And now, failing again !!!!!
"Technical problems" I can read... :-(

iguanaworld · November 19, 2021 9:52PM

If you have a user logged, you can play.
But you can't log In a new user. :-(

iguanaworld · November 20, 2021 2:25AM

And now working again.

iguanaworld · November 20, 2021 9:47PM

One more time:

TBI1001 · November 21, 2021 12:33AM

Same problem here.

iguanaworld · November 21, 2021 9:53AM

This morning works again.
Please, any solution from EA?

gamerdruid · November 21, 2021 11:46AM

Not over a weekend!

iguanaworld · November 21, 2021 6:32PM

They are three days in a row when the failure is detected, perhaps that will help EA to find a pattern ... or not. : -?

iguanaworld · November 21, 2021 7:49PM

And for the fourth day in a row we return to the "technical problems" bug and we cannot authenticate to the EA server. :-(

iguanaworld · November 21, 2021 10:36PM

Now, working again.

TBI1001 · November 22, 2021 5:04AM

EA has a history of bad service. It is a miracle they continue to survive

gamerdruid · November 22, 2021 2:26PM

I've checked with Envision and it is definitely something that they can't deal with!
You will need to contact EA / Origin support yourself as there is no 'general' login problem (Envision checked).

nefrontheone · November 22, 2021 3:58PM

I will start by saying that it is clear to me that the problem is in the authentication part of EA, it affects all EA online games and not just our beloved Tiberium Alliances.

On the other hand, it is worth saying that the EA support service tells you that the fault is of each game instead of trying to solve a general problem of the company. Yes, that problem directly affects all EA, showing its dark side of improper management of outsourced services.

iguanaworld · November 22, 2021 11:17PM

Yes, I think the same, it is EA's responsibility.

And these types of actions do not improve her image with their customers.

gamerdruid · November 23, 2021 8:50AM

Next time the problem arises, go to the EA support and report the issue. If they say it is a game issue then keep a copy of the transcript. Don't post it here as naming/shaming EA staff is not allowed but you can send the copy to me, @enigm or @EE_elepheterion.

Going around in blame circles isn't in the interest of anyone.

TBI1001 · November 24, 2021 7:11AM

If EA even once cared about its customers, they would not destroy the CnC franchise with the so-called CnC 4: Tiberium Twilight, a game that nobody but EA thinks is canon.

Also, they would make games that have high quality instead of just there to milk customers of more and more $$$. The promotion of all the new worlds (especially the Championship worlds) are basically there just to milk the crap out of people who have too much $$$. Instead of actually making the game better, they just make more worlds with the same problems.

gamerdruid · November 24, 2021 9:39AM

TBI1001 wrote: »

If EA even once cared about its customers, they would not destroy the CnC franchise with the so-called CnC 4: Tiberium Twilight, a game that nobody but EA thinks is canon.

Also, they would make games that have high quality instead of just there to milk customers of more and more $$$. The promotion of all the new worlds (especially the Championship worlds) are basically there just to milk the crap out of people who have too much $$$. Instead of actually making the game better, they just make more worlds with the same problems.

Welcome to the real world! Capitalism is predominantly the way of the real world and EA fit nicely into that.

TBI1001 · November 25, 2021 3:55PM

gamerdruid wrote: »

TBI1001 wrote: »

If EA even once cared about its customers, they would not destroy the CnC franchise with the so-called CnC 4: Tiberium Twilight, a game that nobody but EA thinks is canon.

Also, they would make games that have high quality instead of just there to milk customers of more and more $$$. The promotion of all the new worlds (especially the Championship worlds) are basically there just to milk the crap out of people who have too much $$$. Instead of actually making the game better, they just make more worlds with the same problems.

Welcome to the real world! Capitalism is predominantly the way of the real world and EA fit nicely into that.

Oh of course. It is also the gamer's prerogative to see that kind of behavior as exploitative and refuse to spend more money for inferior content. Why do you think Starcraft 2 is still played while CnC4 is all but dead?

Authentication's fail?

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