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Purchase Supply pack and not receive it

parabolis67
parabolis67
1 posts New member
edited August 16
Hi, i purchase 2 times medium supply pack on Firestorm21 and i not receive the 2x6min and the 2x5cp
I buy it on 13.08.2023 arround 11.30am belgium time. I refresh the game many times and still nothing.
Post edited by gamerdruid on

Replies

  • gamerdruid
    gamerdruid
    5037 posts Moderator
    Log into the EA app - it will show if purchases have been received (at least, it will show that their system expects them to have been received). Sometimes the money is taken, it doesn't show then the money reappears as the money ended up in 'pending' and the transaction isn't completed.
    I am not an employee of EA/Envision. The views expressed are my own!
  • parabolis67
    parabolis67
    1 posts New member
    thank you
  • gamerdruid
    gamerdruid
    5037 posts Moderator
    Also, check you payment method - it may show on there as pending.
    I am not an employee of EA/Envision. The views expressed are my own!
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