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Madden mobile - not receiving my reward packs

I've completed the weekly daily goal and didn't receive my 5 tickets or the draft badge...
My league also just completed the "score 2500 pts as a league LvL" (reward 10x 95 Neutralizer shards) and I never received the reward pack, yet everyone else in my league has gotten it.
And don't get me started on this NFL Heroes action pack I bought and hasn't unlocked the extra NFL Heroes event...

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