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Madden NFL 19 General Discussion
Madden NFL 20 - August Title update
Check out the first title update and share your feedback
Anyone else unable to launch the game on PC?
August 7, 2018 5:59AM
Already been through multiple chats with tech support, followed all their recommendations. This is ridiculous, I don't even get an error message telling me what's wrong.
August 7, 2018 4:47PM
Update with more details, here's what I have tried after going through tech support:
Windows 8.1 Professional
16 GB DDR3
Origin installed on SSD in C:/, Game installed on HDD in
Clear Origin Cache
Run CC cleaner
Flush DNS Cache
Reset Host file
Reset IE settings
"Repair" the game
Reinstall the game
Run game/origin as admin
Clean booted PC
Clear Browser cache
Created a fresh admin account
deleted dbdata.dll, repaired the game again to replace it (Tech support id'd that library as an issue)
updated NVidia drivers
still, cannot launch the game. I can see the executable start its process in task manager, and Origin updates to note I'm playing the game, but after a few seconds the executable exits immediately without an error message.
August 11, 2018 11:54PM
I also am unable to launch the game. My system's behavior seems just like yours:
1. Start game in Origin
2. Wait while it loads to a black screen (game's opening and you can see in Task Manager)
3. Snaps back to Desktop, back to Origin client. No error message
I saw you in 2 other threads. Was your issue resolved? Some users mentioned a patch/update resolve their issue.
August 12, 2018 1:23AM
I am unable to launch from my desktop computer. I see the initial opening page graphic but nothing happens. Sometimes I just get a black screen. My system meets required specs. I have updated nVIDIA gtx 1060 driver and run DxSetup from Madden 19 folder. Reinstalled Origin. Deleted NVidia 3D Vision and GeForce Experience.
My gaming laptop won't launch Madden 19 either. I get a DirectX error and nothing else. I've tried most of the same things listed previously.
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