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Missing content MUT

I have never got my loyalty tokens that ea gives every year and yet it seems everyone else has gotten them I have looked everywhere and I don’t see people complaining about this and I have tweeted ea twice both no response and contacted ea help twice and all they tell me is post on the forum so our team can look at it but this is the second time here and the first time guess what no response either and it’s starting to **** me off that I can’t get an answer on what is going on or at least a rough timeline of when it will be hopefully fixed
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