Owner Option Issues

Starman1010

So while on franchise I decided to become an active owner for a team. After some time I decided I wanted to create my own owner for the same team. So I retired the character(owner) and when I went to chose the owner option it showed a lock sign. I talked to madden support and they told me to wait 24-48 hours. So I did. Still was showing the lock sign. So I went back to madden support and they weren’t paritciulaly sure why it’s doing that. They reported it as a bug and told me to post this issue here.