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NFL Playoff Exchange Set Issue

93 posts Community Manager
edited January 13

Hey Madden Ultimate Team Community,

Earlier this morning our teams identified an issue where the Playoff Player Exchange set was providing the incorrect content. Our teams identified the issue and took down the Playoff Player Exchange set to fix the problem. The Playoff Player Exchange set should now be visible and providing the correct content.

For those players impacted by this issue on Saturday, January 5th from 10:30AM-11:05AM ET, we we will be issuing a make-right. For anyone that completed this set during the time period of the issue, they will receive a correct pack that provides them an 87-93 player from a team of their choice. The amount of make-rights will be based on the number of times you have completed the set. Once the make-rights have been processed they will show up in your UNOPENED packs. If you do not see them, please back out of the Madden Ultimate Team mode, and then go back into the game and they should be there.

Thank you for your patience and understanding while our teams worked to fix this issue. If you have any further issues, please contact help.ea.com for additional assistance.

Post edited by EA_KRAELO on


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