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Nobody can join my franchise as the Buccs??

Ok, so one of our users was doing his practice, and all of a sudden it crashed and wouldn’t let him finish it. So then he decided to leave the league to see if he could just rejoin and fix it. Now nobody can be the Buccs. It says “The servers cannot process your request at this time. Please try again later. You have been returned to the main menu,” how can I fix this???
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