Clarification on my Locked Auction House

jxshmartinn

I’ve sent out about 3 tickets and finally got an answer back on my locked auction house. I haven’t played madden since 20. I did buy coins once on twenty with no issues. I even had a secondary account. Fast forward to now, I never knew it was against the Terms and Services for EA. Hence, I haven’t played madden in 20 years and decided to come back cause I enjoyed the game. I’m just wanting answers and not an animated email saying they “handled the situation properly”. If I can’t dispute then I’d like to know if it’s a suspension or a ban.

jxshmartinn

Update they said they investigated my issue twice and have came to the same conclusion. Find it crazy how I get an immediate ban and completely disregard me instead of maybe sending a warning and removing the coins and cards I bought the coins with. I’d have no problem with that. I understand EA needs to enforce rules but it shouldn’t be only one area. Completely did not know of the situation and now they just throw the hammer down.. nice

persona555

Imagine that happening and you didn’t break their TOS is any way. Never getting a real answer as to why. Magically being unbanned a week later losing millions of coins in missed investment opportunities and they still have no response to what happened. That was the last day I give EA a dike of my money I can tell you that…