Franchise win become a loss
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I played through many seasons and for the first time I had a win and when I returned to the franchise menu it showed a loss and the stats that it showed were not from the game that was played.... Why and how to fix?
We unfortunately are not able to make any changes to the Franchise game results. There was a bug earlier this year where home losses counted as losses with a zero score. If this bug returned due to maintenance or recent update we'll want to get this tracked in our Answers HQ.
If you're able to search to see if someone recently reported it so you can add to the post or create a new one it will help us determine the impact to the community and details we need for the QA team for a fix.