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Desync every game

WereRobber
60 posts Member
edited July 2019
Every game of MUT I try to play the game desync's. It was happening last night (about 20 straight games) and now 6 hours later it's still happening.

Known issue? ETA?


Did not have this issue in M19, M20 Beta, M20 EA early access. Just started at midnight ET when the game launched.

Replies

  • Tried rebooting router and cable modem. No luck, still getting desync.

    Happens every time after approximately 2 or 5 minutes of play. I also have noticed that the card art shown for your top 3 players is off. Seems to be some kind of temporary DB corruption going on, where my opponents players and mine are all mixed up together. Hope that helps.
  • 100% a MUT issue. I can play Regs fine.
  • Still having this issue.
  • NatureBoy2323
    3564 posts Game Changer
    Contact EA Support about the issue you are having with your game. Here's the link.

    https://help.ea.com/en/
  • I've been having a issue in mut h2h where it keeps freezing for a about 5 mins happens only in mut h2h I already contacted ea support about this issue this needs to be patched and also that user lurking needs to be patched that's cheating and its not competitive
  • XSHOOTEMUP304X
    3 posts New member
    edited August 2019
    [quote="WereRobber;d-246385"]Every game of MUT I try to play the game desync's. It was happening last night (about 20 straight games) and now 6 hours later it's still happening.

    Known issue? ETA?


    Did not have this issue in M19, M20 Beta, M20 EA early access. Just started at midnight ET when the game launched.[/quote]

    An still happening any answers yet like wth I wanna play I’ve tried for 6 hours to play an I have been dsync 50 times haven’t even got to play 1 dam game

    [Removed profanity]
    Post edited by EA_Roger on
  • XSHOOTEMUP304X
    3 posts New member
    edited August 2019
    This is getting old fast

    [Removed profanity]
    Post edited by EA_Roger on
  • Dsync over an over an over 50+ games haven’t got to play a single game
  • I still can't play MUT. I'm going to have to ask for a refund on all my MUT packs.
  • EA_Roger
    1483 posts EA Community Manager
    For head to head issues please check out this post: https://forums.ea.com/en/madden-nfl/discussion/246240/update-on-head-to-head-matches-on-quick-presentation#latest

    We are aware of issues with Solo challenges crashing and we are working on a resolution at this time for any other issues would you be able to try out some basic troubleshooting here if you are still running into these issues: https://help.ea.com/en-in/help/faq/connection-troubleshooting-basic/

    If this doesn't help please get back to me with the following details:
    • Your GamerTag/PSN ID
    • The game mode in which you are encountering the error
    • Have you tried out the Troubleshooting steps linked above?
    • Are you getting an error? If so please share it.
    • Can you play different online modes within Madden?

    Thanks,

    Roger.
  • Thank you. I was able to figure it out after some trouble shooting. Turns out it was my router's geo location wasn't extended enough. I had it at 2500 miles and it needed to be at 3000. You guys must have your MUT servers in Guam or something.

    Anyway, it works great now. Just in time for me to pick up Jim Brown!

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