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Hurricane Dorian - Madden and Madden Ultimate Team Content Schedule and Potential Delays

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EA_KRAELO
133 posts Community Manager
edited September 11
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Hey Madden Community,

As many of you know, Hurricane Dorian is in route to hit Central Florida some time early next week. Due to the impact of Hurricane Dorian, both Madden and Madden Ultimate Team content may experience delays. The purpose of this EA Forums post is to provide some insight on which content could be impacted. Please know that the Madden Team will do their best to keep services online.

Thank you for your patience!

Madden Content

Thursday, September 5th
  • Madden Roster updates may experience delays

Madden Ultimate Team Content


Saturday, August 31st
  • Legends will release as scheduled
  • No Weekend League Qualifier (Knockout Tournament) as Weekend League is OPEN this weekend

Monday, September 2nd
  • Flashbacks will release as scheduled
  • Solo Battles will release but may experience delays
  • Solo Battles Rewards will release buy may experience delays

Tuesday, September 3rd
  • Weekend League Weekly Rewards will be delayed this week. We will do our best to get out the rewards once we have proper support and access to the EA studio.
  • No House Rules this week.
Wednesday, September 4th
  • Heavyweights will release as scheduled

Thursday, September 5th
  • Madden Ultimate Team 10 will be releasing a day early this week and will be released arond 4PM ET
  • LTD Signature Series players will not release this week
  • Weekend League Monthly Rewards will be delayed this week. We will do our best to get out the rewards once we have proper support and access to the EA studio.
  • Weekend League will be OPEN this week.

Friday, September 6th
  • Veterans will release as scheduled

Saturday, September 7th
  • Legends will release as scheduled


For those in the Florida area, please make sure to stay safe during this time!

KRAELO
Post edited by EA_KRAELO on

Replies

  • Hope y’all are safe!

    Weekend League isn’t open though. It’s showing not qualified on mine. PSN: xLilUziSosax
  • I hope the tiburon studio as well as the employees and all its surroundings stay safe.
  • EA_Roger
    1448 posts Community Manager
    Thanks for the comments folks, appreciate it :)
  • How do you Franchise Tag a player in franchise mode?
  • Why cant I do "SHUTDOWN" in "DAILY SUPERSTAR CHALLENGES". I am able to do all the other ones, just cant get that one done. Everytime I try it reads "ERROR- OUR SERVERS CANNOT PROCESS YOUR REQUEST AT THIS TIME...."
  • Can someone help me I never got the 2nd challenge for the 10 year one I finished the bo Jackson but never got the second one it says that one of two challenges are completed but the second one is not on their and it hasn’t been on their for me this entire weekend I thought It was because of the hurricane but it hasn’t showed up yet please any help will do I just want to try to get that challenge done
  • > @steelersjake said:
    > Can someone help me I never got the 2nd challenge for the 10 year one I finished the bo Jackson but never got the second one it says that one of two challenges are completed but the second one is not on their and it hasn’t been on their for me this entire weekend I thought It was because of the hurricane but it hasn’t showed up yet please any help will do I just want to try to get that challenge done

    I am in the same boat. I got the Bo Jackson one done, but never received another one. I would like to get that challenge done. Can someone help?
  • So it seems the Hurricane is passed by Florida at this point... any update on when we can expect weekend league rewards? Weekly and Monthly?
  • NatureBoy2323
    1880 posts Game Changer
    rollhumps wrote: »
    So it seems the Hurricane is passed by Florida at this point... any update on when we can expect weekend league rewards? Weekly and Monthly?

    The hurricane is far from over.

    https://weather.com/storms/hurricane/news/2019-09-04-hurricane-dorian-florida-georgia-carolinas-forecast-wednesday
  • EA_KRAELO
    133 posts Community Manager
    Hope y’all are safe!

    Weekend League isn’t open though. It’s showing not qualified on mine. PSN: xLilUziSosax

    Hey there ...

    Weekend League will be OPEN on Thursday, September 5th at 4:30PM ET. This is why you don't see it as OPEN at this time. Hope this helps.

    K
  • EA_KRAELO
    133 posts Community Manager
    I hope the tiburon studio as well as the employees and all its surroundings stay safe.

    Hey The-Sporty-Hero,

    Thanks for the message. I always appreciate it during times like this when we think about people's safety. I understand content is important, but safety of human life is paramount. Appreciate ya man!

    K
  • EA_KRAELO
    133 posts Community Manager
    edited September 4
    Why cant I do "SHUTDOWN" in "DAILY SUPERSTAR CHALLENGES". I am able to do all the other ones, just cant get that one done. Everytime I try it reads "ERROR- OUR SERVERS CANNOT PROCESS YOUR REQUEST AT THIS TIME...."

    Hey KingKiloGram,

    I am not sure what kind of server related issues you are having, but have you tried to contact help.ea.com to have them investigate your account history?

    K
  • EA_KRAELO
    133 posts Community Manager
    rollhumps wrote: »
    So it seems the Hurricane is passed by Florida at this point... any update on when we can expect weekend league rewards? Weekly and Monthly?

    Hey Rollhumps,

    The studio is closed today. Unfortunately, we cannot predict the storm, but we have taken every precaution for employee safety. We will be back in the studio starting tomorrow, Thursday, September 5th. We will need to ensure the audit is complete and some changes to the win requirements to WL due to something that happened this weekend. Once we take care of all of that, then we will work on getting the WL Weekly and Monthly Rewards out to players.

    We know how important this is and we will work to get these out as soon as possible. Follow @EA_KRAELO on Twitter and @EASPORTS_MUT for future details. Thanks!

    K
  • EA_KRAELO
    133 posts Community Manager
    Can someone help me I never got the 2nd challenge for the 10 year one I finished the bo Jackson but never got the second one it says that one of two challenges are completed but the second one is not on their and it hasn’t been on their for me this entire weekend I thought It was because of the hurricane but it hasn’t showed up yet please any help will do I just want to try to get that challenge done

    Hey SteelersJake,

    That is really odd that you cannot see the Ultimate Challenge. The missions showed up during the weekend starting last Friday on 4PM ET and they were taken down this Monday at 10AM ET. If you didn't see them past this time it is because the Ultimate Challenges are LTD (Limited Time) in nature and they are only up for a short period of time. You have to complete them during that window.

    If you have any further issues, please contact help.ea.com so they can investigate your account.

    K
  • So is the 53 man roster for franchise mode being delayed?
  • NatureBoy2323
    1880 posts Game Changer
    gr00ve74 wrote: »
    So is the 53 man roster for franchise mode being delayed?

    Thursday, September 5th
    Madden Roster updates may experience delays


    The EA Studio has been closed all week due to Hurricane Dorian. It's supposed to reopen this morning, so as of now, i'm not sure if it will be released today. When we get word, we will be sure and post it here on the forums. Thanks and have a good day.
  • Thanks for the update.
  • So roster update today?
  • Why no Kickoff promo literally nothing to do in the game
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