Madden Share Issue
April 9, 2020 7:49PM
edited May 2020
Hey Madden Community,
We've seen reports that players are unable to access Madden Share files, like draft classes or rosters, and receiving the error in the image below.

We want to let you know that the team is aware and is investigating the issue.
We will update this thread when we have more information to share.
- The Madden Team
UPDATE: As of April 15th, 2020 - Players should be seeing improvements with Madden Share. The team is still working on the Madden Share issue and we will continue to provide updates in this thread.
We've seen reports that players are unable to access Madden Share files, like draft classes or rosters, and receiving the error in the image below.

We want to let you know that the team is aware and is investigating the issue.
We will update this thread when we have more information to share.
- The Madden Team
UPDATE: As of April 15th, 2020 - Players should be seeing improvements with Madden Share. The team is still working on the Madden Share issue and we will continue to provide updates in this thread.
Post edited by NatureBoy2323 on
2
Replies
The Madden team is aware of this impacting some players and we're currently tracking this in our Answers HQ. We'll provide updates there as soon as we hear more around this. We've seen some players able to fix this by deleting the game saved data (local and cloud) for Madden 20 or by reinstalling the game. It's not guaranteed to fix it for everyone but if you're okay with reinstalling it's worth a try. All your CFM and MUT progress is saved to our online servers, so you won't lose that info by reinstalling.
https://answers.ea.com/t5/Technical-Issues/madden-20-will-not-let-me-download-community-rosters-for-xbox/m-p/8912292/highlight/true#M8687
EDIT: This response was in a post I merged over to this main one.
Thank you for making this a priority, especially before the 2020 NFL Draft. There are many people across the globe and all over communication boards that would love for you guys to continue being the "squeaky wheels" so that this can actually get fixed. Please continue to advocate for us gamers who really appreciate this feature and please continue to do it frequently and with fervor.