EASHL server issues?
Sometime in the past 2-3 weeks, something has drastically changed on the EA servers for this game. I don't know if it's due to this new e-gaming push, or just general server fail, but nearly ALL EASHL club games/club challenges have resulted in extraordinarily higher pings, 5-20% packet loss, constant yellow bars, and just overall unplayable, choppy, rubberbandy conditions.
I have never complained about lag in this game since NHL09, but this is clearly something on EA's end because it happens regardless who is hosting and happens equally to almost all players involved in a club challenge or EASHL 6v6 game.
Can someone at EA please at least acknowledge this issue and let us know if it is being addressed or if online leagues should just expect to continue enduring unplayable conditions? I am tapped out of ideas at this point. Past 3 weeks have been pure misery.
Thanks
Huge
I have never complained about lag in this game since NHL09, but this is clearly something on EA's end because it happens regardless who is hosting and happens equally to almost all players involved in a club challenge or EASHL 6v6 game.
Can someone at EA please at least acknowledge this issue and let us know if it is being addressed or if online leagues should just expect to continue enduring unplayable conditions? I am tapped out of ideas at this point. Past 3 weeks have been pure misery.
Thanks
Huge
2
Howdy, Stranger!
Replies
Last night was particularly bad. About half of the games we played had inexplicably high ping values and very noticeable timing problems ( one-timers, breakaway moves, etc ) to go along with it.
To give some context about 95% of the time everyone on my club has very consistent ping values and virtually no packet loss. We have players on the east coast of the US and some in Ontario. Some players have slightly higher ping values than others but nobody experiences huge fluctuations. My ping for example is 17 ms virtually every time I've checked. If there is any difference it's usually on my end or because we've been put on the west coast server.
Even when we somehow get connected to the west coast or European servers we can tell which one we're connected to by comparing the increase in ping ( ie if we're on the west coast server the players on the east coast get a bigger spike than those in western Ontario ). And that situation is easily remedied by closing NHL 18 and starting it back up.
Last night though everybody was experiencing the exact same ping increase in the games where the connection was bad. There was a 50 ms increase for everybody. We even played back to back games with a club where the first game was laggy and the second was normal. Not the experience we usually get when we're moved to the wrong server.
It certainly seems like there was something going on with the servers last night. Hopefully it's just a momentary blip.
hmmm interesting... where are you located?
Just outside of Philly.
I'm at Atlanta, was seeing same thing to east server. Or at least I thought it was fixed... but had another couple yellow bar games to the east the other evening.
When we are on the west sever - no issues. I still get ~ 40-43 ms and the game is OK.
When I am on east server once in a while I see it shoot up to 63 ms (stays there - constant) and I am yellow bar'd and the game is flat unplayable. I typically would see 12 to 15 ms on the east.
I did some testing and worked with my ISP and they did have a node out of service which could have been causing a prob with my traffic going north. Well, that was fixed and once in a while I will still see hot yellow bar hockey action with 63 ms to east. Again, west is fine - meaning, the times are the same as they always were.
The odd thing is, I have two guys in Maryland that play... when we are on the east, I would see the 63 ms on my end, but they wouldn't see this increase. So I found this odd and that's what started me down the path of a possible routing issue from ATL to DC metro.
And my time frame aligns with yours as to when this started.
I dunno... I guess I could try to take a packet capture (likely won't be not be much at all due to encryption) and see what I can glean from that unless EA wants to chime in with some info.
Normallly seeing 11-13ms on West and 38-40 on east.
It’s all over the place now spiking up and down...don’t know what but something not good has happened with the servers. They may need an oil change!
were you "captain" each game ?
right, but this seems different and something that started ~ 2 weeks ago.
This used to be rate but now it's almost every day
I am Comcast - in ATL.
and based on what I was seeing, I kinda assumed there was a routing issue going on.... since my teammates in MD were NOT getting these times while I was, in game. their times to the east server were unchanged.
@P4LEPWNR likely is Comcast since he's in Philly.
are you seeing this Bunny? you on Comcast?
one more thing - I don't seem to get the 60ms times when I am not the room host. my buddy and I played a few last night:
when I was the host... I got the 60 ms times.
when he was the host... I got 12-15 ms (east)
my buddy is in St. Louis. could be coincidence or an intermittent issue so room host / captain could be irrelevant.
and again, I don't get the increases to the west server.
so I still am concerned about a potential routing issue... just haven't had the time to dig into it with work stuff and family stuff and playoff hockey starting and life.
Yeah im comcast also and have been dealing with it.
Sorry I'm jumping in a bit late on this, I've seen similar reports over on Answers HQ and I've sent this up for further review.
As soon as I have more information I'll get back to you guys. Thanks for reporting this and I apologize for the inconvenience this is causing you.
Roger.