I put all my monthly collectables in sets by reverse so I can get a few packs & the monthly player all at once. I had filled the Bobby Hull set before it dissapeared. No collectables were put into my inbox. Once/If this is fixed, am I going to get them back?
what?
how do you get the 65 Collectable to complete the set if you didn't already turn in 65????
i read some thirsty posts to EA but this drips....
> @flyextacy said: > Lol, I kind of wish they wouldnt release a card at all just to see all this outrage. If you'll get so pissed over a video game I dont know how you get thru life.
Give a thought to us that started out late. :)
Seriously, I think that it is ridiculous to remove the card in the first place. But the biggest issue being the lack of communication from EA. I mean, you start collecting with a clear goal of getting a card and suddenly it is removed. Not very proffessional.
But of course I agree with you when it comes to the rage... It is a game, not life and death.
My March reward is still a gold pack. No Ok. Not only have you made this game’s gold collector edition digital only. Makes sense for you, $ for information no hard copy. But to pull Bobby for whatever reason is absolutely absurd. You have murders, rapists & thieves covering your Madden game covers & packs! How can you take a stance on such a shaky foundation? Shame on you.
The fact that EA had a legend player there to start the month for people to work to get and then remove it without adding someone else, is a low move on EA part. You trick people into trading away their other collectibles playing extra time probably to get the free daily packs to get more monthly cards, then just remove the legend player.... Seriously EA are you that bad to your customers?
I predict EA and @NHL_Live_Support and other users will assume people are mad because they removed the set, when in reality we are mad because they have not communicated anything about why they did it, and what they will be doing to make it right.
And therefore nothing will change.
lack of communication is the key factor for me. However, it’s not this one incident that has triggered my original response. It has been said that; the best way to predict future behavior is by looking at past behavior.
NO BOBBY HULL THIS MONTH! After calling EA for past 2 days I was told today that BH will not be put back this month. No explanation as to why?? Congrats EA on another first class move on your part!
I completely understand why people would be upset with the removal of the bobby hull card because there are people who choose not to spend money on this game and up until this year they would be the ones with the trash teams compared to the people who spend money. what EA did this year by adding the sets to obtain a new legend every month for free basically and along with the objectives and milestones gave players who don't spend money a chance to finally have a good team. So I can see why people are upset that the player got removed and yes before all of you jump on me for saying "it's just a video game" i get that but a 96 bobby hull would've done wonders for tonnes of peoples team. EA said they will give us a player before the month ends and who knows maybe they have something planned we'll just have to wait and see
I Get what your saying but We want our Bobby Hull.
You don't post him for 8 days and then just decide to remove him without any explanation to the HUT community. I'm sorry but EA isn't getting off the hook on this one. This is a major mess up!
I wonder if they will ever tell us what the hell is going on. Not having Bobby Hull in the end is no big deal but I see 2 major issues.
1. There is NO communication and this is starting to hit my nerves, and I'm a very patient guy.
2. If you remove the card, I bet there is a good reason, jut give us a Lefty with the same synergies because of lot of us planned ahead our teams to fit these in with other cards.
I'm sure some employees knows what is going on but they were told not to speak out. That's not the first time something happens and NOBODY has the DECENCY to tell us what is going on.
So BH is not back, all right... some says we will have a card, okay. But can we at least have the official information already?
I bet if we ALL open a ticket and flood their support team someone may say something. Still, very bad way, once again to treat your recurring customers who spend their money year after year...
Ok I contacted the support - here is what is Official as of now
It's not a bug
Bobby Hull Card is removed - no explanation given
Developers know about the situation - but they did not provided any additional information to the support team yet like why/when/how etc. so they don't know more than that as of now.
For what it's worth, the support tech I spoke to said he will send my request for more transparency on that issue to the developers.
I find it still funny that y’all think they’re going to make good on a March freebie that MOST OF US SPENT TIME ON 3 times a day....I understand it’s a free card so stop saying that we should be thankful that we get free cards. I’ve been playing since ‘11. This is the first year they’ve actually gave back.....JUST GIVE US A REASON AND TIME FRAME....
My guess is they removed him because of his past and if that's the case then they need to look into removing all players with a past from other games like Madden.
Why I believe they removed him, because of Brett Hull. I think they realized and again speculating here, but if they give you a free Bobby Hull then the majority of people won't care to get a Brett Hull and upgrade him into an legend player, means less people spending money to get coins to get hold and carbon cards to upgrade your Brett Hull. Especially with how many carbon cards you need to get to upgrade the Brett Hull, it would just turn people away from doing it.
Now if that's the reasoning I get it, but you at least replace Bobby with someone else though.
I think it would be just the opposite I think more people would want to acquire Brett Hull and complete his set. There is something magical about having a father/Son playing on the same line.
This discussion says a lot about EA as a company. Customer focus and communication is obviously not on the agenda. It would have been so easy to communicate the reasons for removal and the plan for substitution. It is a game, yes. But we pay to play it. And we plan our strategies based on the content of the packages presented.
Imagine a B2B software company treating their customers like this...
I tend to agree with what was said here about EA (not in a good way, unfortunately for them). It's my first year playing HUT even if I played ea NHL since back in '94-'95 if I remember correctly. I started out playing the game again because of my boys now. Terrible decision. What was supposed to be a nice experience turned out to be a frustrating one. :/
I think the lack of info we gamers have on HUT is a clear indication on how bad the team who makes this game is managed. I'd like to find out the name of the persons in charge for its development (should I dare call it like this?), mainly the HUT features. I would like to tell them directly on how many levels the HUT experience sucks. And how it's just a tool to suck out money from the hard core fans of this game.
Anyways enough with the complaining:
EA we all (your paying customers that is, the ones who put bread and butter on your tables) need to know your plans on the March Rewards - Tier 5 Player reward. And we want to know this now!
Why I believe they removed him, because of Brett Hull. I think they realized and again speculating here, but if they give you a free Bobby Hull then the majority of people won't care to get a Brett Hull and upgrade him into an legend player, means less people spending money to get coins to get hold and carbon cards to upgrade your Brett Hull. Especially with how many carbon cards you need to get to upgrade the Brett Hull, it would just turn people away from doing it.
Now if that's the reasoning I get it, but you at least replace Bobby with someone else though.
Interesting thought but not likely - Bobby is left handed, Brett is right so they are not going to end up in the same position on the same line anyway - there are enough Brett Hull legends out there that if people want him already they would have got him - as I did - so I don't put too much belief in this as a reason sorry.
lot of interesting theories going on here. i thought the speculation about his past was a confirmed reason but it appears that's incorrect so....
i think the most obvious reason they removed it was so that people don't add him too soon. those of us that have been playing since September have a ton of extra collectables and could reroll for him in a few days.
i think this is EA's attempt at parity for the moment and if they're not saying anything different i expect Bobby Hull to be the free Legend but not be avaliable to collect until the last week of the month.
Replies
what?
how do you get the 65 Collectable to complete the set if you didn't already turn in 65????
i read some thirsty posts to EA but this drips....
i award you no points.
> Lol, I kind of wish they wouldnt release a card at all just to see all this outrage. If you'll get so pissed over a video game I dont know how you get thru life.
Give a thought to us that started out late. :)
Seriously, I think that it is ridiculous to remove the card in the first place. But the biggest issue being the lack of communication from EA. I mean, you start collecting with a clear goal of getting a card and suddenly it is removed. Not very proffessional.
But of course I agree with you when it comes to the rage... It is a game, not life and death.
And therefore nothing will change.
After calling EA for past 2 days I was told today that BH will not be put back this month. No explanation as to why?? Congrats EA on another first class move on your part!
[Socair - edited for profanity]
You don't post him for 8 days and then just decide to remove him without any explanation to the HUT community. I'm sorry but EA isn't getting off the hook on this one. This is a major mess up!
1. There is NO communication and this is starting to hit my nerves, and I'm a very patient guy.
2. If you remove the card, I bet there is a good reason, jut give us a Lefty with the same synergies because of lot of us planned ahead our teams to fit these in with other cards.
I'm sure some employees knows what is going on but they were told not to speak out. That's not the first time something happens and NOBODY has the DECENCY to tell us what is going on.
So BH is not back, all right... some says we will have a card, okay. But can we at least have the official information already?
I bet if we ALL open a ticket and flood their support team someone may say something. Still, very bad way, once again to treat your recurring customers who spend their money year after year...
For what it's worth, the support tech I spoke to said he will send my request for more transparency on that issue to the developers.
But hey, I won't hold my breath...
Now if that's the reasoning I get it, but you at least replace Bobby with someone else though.
Imagine a B2B software company treating their customers like this...
I think the lack of info we gamers have on HUT is a clear indication on how bad the team who makes this game is managed. I'd like to find out the name of the persons in charge for its development (should I dare call it like this?), mainly the HUT features. I would like to tell them directly on how many levels the HUT experience sucks. And how it's just a tool to suck out money from the hard core fans of this game.
Anyways enough with the complaining:
EA we all (your paying customers that is, the ones who put bread and butter on your tables) need to know your plans on the March Rewards - Tier 5 Player reward. And we want to know this now!
Interesting thought but not likely - Bobby is left handed, Brett is right so they are not going to end up in the same position on the same line anyway - there are enough Brett Hull legends out there that if people want him already they would have got him - as I did - so I don't put too much belief in this as a reason sorry.
i think the most obvious reason they removed it was so that people don't add him too soon. those of us that have been playing since September have a ton of extra collectables and could reroll for him in a few days.
i think this is EA's attempt at parity for the moment and if they're not saying anything different i expect Bobby Hull to be the free Legend but not be avaliable to collect until the last week of the month.