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New Servers please and no I don’t want to test my network

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Rabieh
99 posts Member
I live in Edmonton the game needs servers. This is the only game I play where my ping will jump from 30 m/s to 45 m/s to 75 m/s depending on the opponent.

Listen to your community, you guys are worth 32 billion can you throw us a bone and give us a server?

Replies

  • Rabieh
    99 posts Member
    I’m directly connected via ethernet, Download speeds are 300 down 30 up, every other game is fine I’m not trouble shooting anything for the millionth time. We need servers, pass it along to management
  • I agree that the servers could be better but ur 300 download, 30 up has nothing do do with ur ping. You would get the same ping with 50 download 15 up if ur not downloading a bunch of things while playing.
  • Rabieh
    99 posts Member
    xFilatov28 wrote: »
    I agree that the servers could be better but ur 300 download, 30 up has nothing do do with ur ping. You would get the same ping with 50 download 15 up if ur not downloading a bunch of things while playing.

    I know but why is it everyone having issues with the servers? I’ve never been to another developers forums and seen this many complain of lag. I’m not playing on wifi from 3 floors across the house, I’m directly connected via ethernet and play on a gaming monitor. There’s something wrong with the way the game feels its inconsistent and unenjoyable
  • I feel your pain, live in Grande Prairie and have tried all options for internet providers. Nothing changes in regards to the slight delay in NHL , or the 90-100 ping when trying to play eashl. Can play warzone / pubg / gta with no problems , only get it with NHL.
  • Rabieh
    99 posts Member
    I feel your pain, live in Grande Prairie and have tried all options for internet providers. Nothing changes in regards to the slight delay in NHL , or the 90-100 ping when trying to play eashl. Can play warzone / pubg / gta with no problems , only get it with NHL.

    It’s not fair tbh. I’ve tried multiple ISP’s, modems/equipment, even hired a network engineer to configure my set up. Everyone agrees it’s on EA’s end we need someone to step up here.
  • I'm just north of St. Albert (Sturgeon County), and my ping for this game is roughly around 65ms. That's 150DL/15UL connected via LAN, a new modem, a new PS4 Pro and a new LG 4K TV.

    Hey, EA, contrary to your (popular) belief, this problem is on you, not us.
  • aww_muffin
    5 posts New member
    edited April 2020
    Their servers suck!!! I'm in Toronto and can't get a game where 1 or both of us arnt half a second behind.... Seriously EA sports get it together.

    [Socair - edited for symbol use]
    Post edited by Socair on
  • aww_muffin
    5 posts New member
    My ping goes from 12-248
  • 32Doak
    103 posts Member
    This is really really awful and something needs to be done about it. You can't make a game, take everyone's money for it, and then neglect it.

    Hockey is a fast sport. Tenths of a second matter. There is ZERO room for any lag or poor connection on EA's end. There should be ZERO advantage between one player/team and another based on connection. It's unacceptable.
  • I'm just north of St. Albert (Sturgeon County), and my ping for this game is roughly around 65ms. That's 150DL/15UL connected via LAN, a new modem, a new PS4 Pro and a new LG 4K TV.

    Hey, EA, contrary to your (popular) belief, this problem is on you, not us.

    Buddy perfectly said. 32 billion dollar company and they can’t figure this out????
  • 32Doak wrote: »
    This is really really awful and something needs to be done about it. You can't make a game, take everyone's money for it, and then neglect it.

    Hockey is a fast sport. Tenths of a second matter. There is ZERO room for any lag or poor connection on EA's end. There should be ZERO advantage between one player/team and another based on connection. It's unacceptable.

    You are correct it’s why nobody takes them seriously.
  • aww_muffin wrote: »
    My ping goes from 12-248

    That’s unbelievable man. I can’t understand this company
  • Anybody from @EA wanna help shine some light on why this is happening? Every person in this thread experiencing it too
  • 32Doak
    103 posts Member
    I CANNOT compete online when the other team is moving lightning fast while my team is moving like snails. Can't even receive a pass and take two strides with a fully rested, un-injured, hustling Taylor Hall (95 speed) without being swarmed by scrub players and it's frustrating, especially with how toxic the online community is. It would be nice to have a chance to at least compete.
  • 32Doak
    103 posts Member
    Other games match you up against players in your region, with an adequate connection. I don't want to play against players in Finland or Pakistan or Egypt if it's too much for the servers to handle without causing problems.

    I've tried a lot of different DNS settings. If that really worked, since there are multiple servers, wouldn't it be moot since you're being bounced around between all these servers without knowing which one you're connecting with or even where it's located?

    Either show me how to get a good connection or just admit that you don't have the proper infrastructure for it.
  • 32Doak
    103 posts Member
    Yet another game just now where my players can't move but the other team is flying the entire game. This is absolutely ridiculous.
  • Most of you should look into opening ports for this game and also for PlayStation.
  • 32Doak
    103 posts Member
    Aaaaand another one. This one the other guy quit in the 2nd period when I was up 6-2 but the difference in speed is mind-boggling.

    Every time I touch the puck the other team closes in on me from halfway across the ice in 2-3 strides. I got 5 players with 90+ speed and I can't get any separation, even against the other teams' 4th liners.

    This is especially frustrating since I optimize my lines for endurance and manage them meticulously throughout the game just to have an edge in speed in case I need it late in the period.

    The way I do that is by combining players with similar endurance ratings on each line so that they expend and recover energy on a similar "schedule." My forwards' endurance ratings right now are:

    90-88-89
    87-87-88
    85-85-86
    84-86-85

    I put a lot of thought into constructing my special teams, with energy in mind. Also if there's a quick whistle at the start of a period, instead of trotting the same line out, I'll move to the next line in order to always keep regenerating stamina when possible.

    But none of this matters when there's such a great disparity in the speed between teams in Online Versus. The time it takes to set all this up is wasted and it has to be done EVERY SINGLE TIME because there's no option to save lineups.
  • 32Doak
    103 posts Member
    [quote="MOLLYSHatchet69;c-2128068"]Most of you should look into opening ports for this game and also for PlayStation. [/quote]

    Already have. That and everything else imaginable.
  • EA_Blueberry
    4836 posts EA Community Manager
    @Rabieh

    What type of router do you have and have you logged into it to see if there's a firmware update? I've had that fix lag for me before and it doesn't always update automatically. I'm here to troubleshoot if you want to, however we didn't see any massive trends of connectivity issues over the weekend.

    If you run a trace route to our servers via the UO Trace tool from our help article, it shows how your connection is reaching our servers. There were actually some really bad storms moving across the Midwest and East Coast last week. Maybe your connection is traveling through affected areas? That tool could highlight that.

    https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
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