Experiencing online latency? Network issues? Disconnects? Come in here
“Let’s start by troubleshooting your network” - EA Sports
Even though I reached out to a friend who is a network engineer with TELUS, my isp in Alberta, and he optimized my set up perfectly for online gaming. I’m told I have to trouble shoot my network.
Even though every other game i play has zero issues, EA has all their fan base screaming at their network problems, it’s me who has to trouble shoot my network.
What is wrong with EA? Why can’t they literally do the bare minimum and make the game play smoothly online instead of my ping going from 35 ms to 80 ms depending on the opponent and the game.
Sick of this.
Even though I reached out to a friend who is a network engineer with TELUS, my isp in Alberta, and he optimized my set up perfectly for online gaming. I’m told I have to trouble shoot my network.
Even though every other game i play has zero issues, EA has all their fan base screaming at their network problems, it’s me who has to trouble shoot my network.
What is wrong with EA? Why can’t they literally do the bare minimum and make the game play smoothly online instead of my ping going from 35 ms to 80 ms depending on the opponent and the game.
Sick of this.
5
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Replies
Are you talking versus here? You’ll get wild ping variations due to opponents distance from you (peer to peer networking). All other online modes use servers and you’ll see a certain ping for each server. 35ms is the lowest I see from AB and that’s to the NW server. It goes up from there, up to 83ms to the furthest east server. It’s not a network issue at all, that’s just how ping times work.
I play on ps4 and live in the beautiful city of Edmonton
I mean i avg 25 to 30 ping but the game still lags, have input delay, fat man lag etc. I can disconnect from online completely and STILL have this. Been this way for years and im not the first to bring it up. So, if connection is taken out of the equation amd it still happens, definitely on EA. The menus run much smoother offline as well.
My entire setup is wired, no wifi. I'm using a very capable pc monitor, no tv. All other games (much more advanced games by the way) play perfectly fine. Stop blaming the users. The network coding/servers in this game just flatout suck.
Yup. When you experience delay with a 20ms ping and noticable lag spikes (which never register under ping), it's the game itself and its about time EA starts being responsible for this crap. Lets just say I know my internet VERY WELL inside and outside my home and it's not here. Add to that, like you said more complex games have zero issues and its always NHL every year that has these issues but were always told its on us. Thats their company line i guess. "Deny it is a problem, feign to help with steps that people have already done, blame it on the user". That goes with all EA games. Just read forums for other ea games. How is it that nearly every EA game suffers this but no other game i play does if its on MY end?
This did absolutely nothing, like I thought it would lol
It's worth a try as using alternate DNS has helped many others. Did you try opening the ports for NHL? They're listed here.
Yeah the ports are all opened too, nat type 1 even trued nat type 2 and the game is so behind it’s so apparent. The lag and latency between me pressing a button and it registering is comical.
I play on a gaming monitor that they used for cod tournaments as well, i’ve done everything I can and i’m tired
Aljos responses make it seem like you see those ping fluctuations in each game you play. I thought it was 30-80ms depending on game/opponents. Hence my initial response.
Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions are here. Also, I assume you're on a wired connection so this will need to be run on a wired connection.
I don’t have a pc unfortunately, I spent all my money on routers and equipment to try and get lower latency in NHL.
I have a macbook
Some times I’ll play one opponent and my ping fluctuates heavily between 40 ms to 130 ms , i’ve never had ping lower than 35
As for the fluctuations in a game, if it’s happening a lot try unplugging the cables from your wall and resetting everything as well. That’s helped me out. Are you with Shaw? I get hiccups with them from time to time too.
Just the other night me and a buddy (both with shaw) played a game and our pings were wild despite it being on exact location. Once the game ended we went and checked our recommended regions and it showed “any” lol. That was a first, it usually shows NE when it’s out of whack. But rebooting the game fixed it that time at least; sometimes it can last a couple of weeks, the routing issue. From my understanding it’s a local isp issue where communication with the game servers gets messed up. If it were the game solely, many people would be impacted all at once.
But back onto your concern, it’s a lot of input delay hey? I hear that, and know your pain. Some games feel crisp, others the delay. A lot of it has to do with who you’re playing with and where all of your opponents are located. For example, if you are playing with guys who are scattered across western NA let’s say, but your opponents are all playing from BC, chances are the games gonna feel slower to you, but your opponents will have an easier time. Just a matter of how everyone syncs up on the server. Greater distances vs closer.
Now, this is just my experience over 10 years of playing EASHL. It’s not an EA statement or anything. I could be totally out to lunch, lol. But I can’t figure out any other explanation for the inconsistencies.
Does your Mac have an ethernet port?
I appreciate the response. If it meant good connection I’d consider moving cities I wanna experience low ping I’m dying to try it, where do you think has the best ping for servers?