I never received hut diamond pack and synergy pack

detoxxcxx

I preordered the deluxe edition. It said if you pre ordered it you get the diamond packs and hut synergy pack but I didn't get any of those? How do I get these?

EA_Aljo

Hello,
For missing pre-order content, please contact the retailer you purchased the game from. They should be able to assist. Thanks!