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Cannot retrieve inventory from server at this time

rick-rangerous
41 posts Member
edited April 2021
What's that all about?

Replies

  • EA_Aljo
    3229 posts EA Community Manager
    What's that all about?

    Can you provide some more details on this? I haven't heard of it happening before.
  • We can not play eashl. That (the title) is the appearing message.
  • Socair
    2815 posts Game Changer
    edited April 2021
    I’ve seen this pop up, but it’s been temporary. Like I’ll see that message, but once I back out of whatever screen I was in (usually loading into the dressing room or lobby), all is fine. I just assumed it was a server communication hiccup, where it can’t load your player load outs or club details since all that is stored server side.

    Regardless, you’re saying you and teammates can’t get into club?
  • upg8p4nh0d0r.jpg
    It is still on. For all of us. More than one hour now. Germany.
  • Hope it has nothing to do with the hockey bags. I did not open a single one for three months now. Must be 500 some bags now...
    ?
  • Socair
    2815 posts Game Changer
    Yeah it’s odd. Did anyone happen to assign/change GM or new captains prior to this? I know that’s caused data corruptions in the past.
    Anything that may have changed prior to this could help identify the cause.
  • Since the beginning our club is set. No changes other than the "signing" of a new player back in december.
    I just started nhl on my sons profile and there are no errors. I can play eashl with his profile...
  • Socair
    2815 posts Game Changer
    Since the beginning our club is set. No changes other than the "signing" of a new player back in december.
    I just started nhl on my sons profile and there are no errors. I can play eashl with his profile...
    Yeah I’m guessing that since no club members can use the club that something may be corrupted club side.
    Just to confirm, this is just happening when trying to enter club, correct? You can play other WoC modes?
  • No. World of chel is down. The message from my screenshot shows up when i want to start woc. So no drop in, club etc. available.
  • Socair
    2815 posts Game Changer
    No. World of chel is down. The message from my screenshot shows up when i want to start woc. So no drop in, club etc. available.
    Ok. And you have friends experiencing the same issue, but your sons account is working?
  • Yes on the main profiles. My friends second profile was also working.
    But now it's working again for our main profiles...
    Thanks for your help, Socair!
  • Socair
    2815 posts Game Changer
    Thanks for the update, glad it’s back to normal. Just some random server hiccup that coincided with logins on those main accounts I guess.
  • Yes. I had the same problem. Couldn't get to the official RCL game. After an hour, I was able to connect, tried to change languages. I don't know what helped.
  • Im having the same issue on NHL23 its been 24 hours, and its still the same error code, can play other modes, just none of the EASHL modes. PLEASE Help lol.
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