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Good job on the patch… NOT!

I read that the patch was supposed to fix crashes. Well, it just crashed 3 times in a row in CAP.

Apparently, it does not want me to create any players.

Replies

  • EA_Aljo
    3229 posts EA Community Manager
    Efbomb wrote: »
    I read that the patch was supposed to fix crashes. Well, it just crashed 3 times in a row in CAP.

    Apparently, it does not want me to create any players.

    Hi there. It's possible your particular crash hasn't been addressed. We've seen reports that there is a big improvement, but I believe that's mostly from EASHL players. If you have any more details on what you're experiencing, feel free to provide them. We also have a forum specifically for bugs here.
  • Efbomb
    192 posts Member
    edited October 2021
    The only details I can offer are that whenever I go to create a player, or create a team, the game crashes after a few minutes.

    On a side note, I love that avatar. I’m a big time Misfits fan.
  • EA_Aljo
    3229 posts EA Community Manager
    Efbomb wrote: »
    The only details I can offer are that whenever I go to create a player, or create a team, the game crashes after a few minutes.

    On a side note, I love that avatar. I’m a big time Misfits fan.

    Is it happening during the CAP or are you creating a player and then it's happening? Are you always choosing the same player/team? If so, does it work if you use some different options? I'm wondering if there's a particular customization you're choosing that might be causing this.

    Thanks. Misfits were one of the first bands I got into when I was first introduced to the genre far too long ago. My custom playlists for NHL were always stacked with punk bands. Definitely miss that.
  • Most of the time it crashes during the CAP. There were a few instances where I was able to make and save a player, but it would crash if I tried to create another CAP.

    As far as CAT goes, that usually crashes in the mode.
  • EA_Aljo
    3229 posts EA Community Manager
    edited October 2021
    Efbomb wrote: »
    Most of the time it crashes during the CAP. There were a few instances where I was able to make and save a player, but it would crash if I tried to create another CAP.

    As far as CAT goes, that usually crashes in the mode.

    Thanks for those details. What system are you playing on?
    Post edited by EA_Aljo on
  • Sorry about that. Should have mentioned it from the start.

    I’m on PS4
  • EA_Aljo
    3229 posts EA Community Manager
    Efbomb wrote: »
    Sorry about that. Should have mentioned it from the start.

    I’m on PS4

    Let's see if clearing personal saved data will help. Try going to Settings/Storage/System storage/Saved Data. Locate NHL 22 and delete the saved data. Let me know what happens.
  • EA_Aljo wrote: »
    Efbomb wrote: »
    Sorry about that. Should have mentioned it from the start.

    I’m on PS4

    Let's see if clearing personal saved data will help. Try going to Settings/Storage/System storage/Saved Data. Locate NHL 22 and delete the saved data. Let me know what happens.

    Looks like that worked. Was able to create 5 guys in a row without a problem. Now I’ve only got 400 more to do. 😏

    Thanks

    Btw, would you be able to find out what the CAP limit is? I always heard it was 600. I’ve got a lot to make yet, and I’d hate to get cut off before I finish my Alumni rosters. If I knew beforehand, I can scale the rosters down to 26 man teams to ease up on the total.
  • Efbomb wrote: »
    EA_Aljo wrote: »
    Efbomb wrote: »
    Sorry about that. Should have mentioned it from the start.

    I’m on PS4

    Let's see if clearing personal saved data will help. Try going to Settings/Storage/System storage/Saved Data. Locate NHL 22 and delete the saved data. Let me know what happens.

    Looks like that worked. Was able to create 5 guys in a row without a problem. Now I’ve only got 400 more to do. 😏

    Thanks

    Btw, would you be able to find out what the CAP limit is? I always heard it was 600. I’ve got a lot to make yet, and I’d hate to get cut off before I finish my Alumni rosters. If I knew beforehand, I can scale the rosters down to 26 man teams to ease up on the total.

    The CAP limit has been 600 skaters + 100 goalies for the last 4-5 years. I'd be surprised if it is not the same on NHL 22.
  • EA_Aljo wrote: »
    Efbomb wrote: »
    Sorry about that. Should have mentioned it from the start.

    I’m on PS4

    Let's see if clearing personal saved data will help. Try going to Settings/Storage/System storage/Saved Data. Locate NHL 22 and delete the saved data. Let me know what happens.

    That worked for a while, but now it’s back to crashing after I create 2-3 players.

  • EA_Aljo
    3229 posts EA Community Manager
    Efbomb wrote: »
    EA_Aljo wrote: »
    Efbomb wrote: »
    Sorry about that. Should have mentioned it from the start.

    I’m on PS4

    Let's see if clearing personal saved data will help. Try going to Settings/Storage/System storage/Saved Data. Locate NHL 22 and delete the saved data. Let me know what happens.

    That worked for a while, but now it’s back to crashing after I create 2-3 players.

    Are you now not able to create players at all or does it let you create a few and then crash every time?
  • It varies. Sometimes it would crash after 1. Other times after 2-3. I even had it crash a couple of times during the 1st one. That’s another thing, the crash doesn’t always happen after I create a CAP. Sometimes it crashes in the middle of making one.

    I have tried something new today and it seems to be working. Made 20 CAPs without a crash so far.

    All I’m doing is waiting for the item, whether it’s a facial feature or a piece of equipment, to load fully before I advance to the next item. And I’m also backing out of the creation zone altogether after every CAP I make.

    Like I said, this seems to be working, but I’ll be honest and say that it really adds time to creating players, and quite frankly, I shouldn’t have to do any of this in the first place.
  • Efbomb
    192 posts Member
    edited November 2021
    Another thing, and this doesn’t have to do with crashing, some of the color zones on jerseys and logos are not changing to the color you select. They are always black. Also, when editing a goalie, the stick always defaults to the first 3 color zones of the pads no matter what colors you chose for the stick.

    Example:

    You can make the goalie have all black pads with a fluorescent green and orange goalie stick in “Edit Player”, but when you load up a game, the stick is all black because that’s the first 3 colors of the pads.
  • EA_Blueberry
    4835 posts EA Community Manager
    Efbomb wrote: »
    Another thing, and this doesn’t have to do with crashing, some of the color zones on jerseys and logos are not changing to the color you select. They are always black. Also, when editing a goalie, the stick always defaults to the first 3 color zones of the pads no matter what colors you chose for the stick.

    Example:

    You can make the goalie have all black pads with a fluorescent green and orange goalie stick in “Edit Player”, but when you load up a game, the stick is all black because that’s the first 3 colors of the pads.

    The team is aware of this. We have a post on it here in the Answers HQ.
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