Something Change with the Servers?
I've recently noticed something strange and just wondering if something changed at either EA or with my service provider. I used to only get 10-12 MS response time on Western Servers and 38-39 MS Response Time on Eastern Servers, however for the past week or so I've been only getting either 33MS (not sure if this is now Western?) and 40MS (I'm assuming the East?). Anyone else notice a change recently?
I'm from the West and have Telus as my Service Provider. And as a side note, I've noticed no significant change, the connection is still crap lol
I'm from the West and have Telus as my Service Provider. And as a side note, I've noticed no significant change, the connection is still crap lol
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Howdy, Stranger!
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Both yall in Alberta?
You may getting routed back towards an Eastern peering point with the US and being routed back west from there instead of taking a more direct route thru or near Vancouver and or Seattle.
Just-a- throwin out a possibility.
Yeah I'm talkin about a possible route change from your ISP or one of their neighbors.
Carriers have specific and select peering points internationally. And sometimes routes and peering (carrier to carrier) can change for scheduled or unscheduled maintenance, saturation / over utilization or a number of reasons.
So you may be getting routed over a less than optimal path by your ISP or another carrier that interfaces with a US carrier.
For example, a carrier may have a direct peer from Vancouver to Seattle (towards California) and that's a direct shot for you pretty much, hence the 13 seconds you typically see. But there are many reasons, including some I mentioned above, that you may, for example, be routed back towards Winnipeg then to the US and then back to the west coast server.
You can try to reboot your modem if you haven't, but it prolly won't change much.
TL;DR - It may not be you and it may not be EA and for that matter it may not be your local access ISP Telus.
Telus is claiming they can't do anything else since my internet is speedtesting fine on my PC (Speedtest.net 6ms ping, 16mb down, 3mb up). They're telling me since I'm only having the issue with NHL it's my PS4 or EA servers.
Previously since release I've had ping 10-15ms. All this past week it's been 30-35ms.
If what BoboFloggins says in the post above is true, is there anything else we can do to have our traffic routed differently/more efficiently? Or is that control all beyond what we can get changed?
Think we're pretty much screwed unless it "fixes itself".
time to switch back to Shaw lol
Here's the thing anytime I'm having connection issues that require a reset of my modem and router it's something I notice across all games and the entire network. Not just an issue with one single game.
Like I said my friend from Trinidad can play all sorts of games on North American servers no problem, gta, csgo, ghost recon, but when it comes to pubg he has to use a VPN or he gets massive latency issues because of the route it takes.
I imagine his connection issue with pubg is very similar to some of your connection issues with this game. In no way am I absolving the devs. This is something that should be fixed in pubg and should be fixed in this game but it can also be solved by the end user in the meantime.
BUT, that may not change things as it looks like multiple people complaining are 1) in Telus footprint and 2) getting similar before / after results.
they may , for example, be getting routed back to a Telus peering point with the U.S. in Chicago (i.e. Telus / Equinix) or thru Calgary to the south vs. Seattle (i.e. "SIX" / Seattle Internet Exchange) which is more direct route to California.
again, just saying it's a possibility. and again as I mentioned before, it may not be a "Telus issue".
"Looking Glass" tools are helpful in running traces and other tools / tests within carrier's networks. per one article, I see EA listing a test IP as "West Coast: 159.153.68.252". you can try running a trace to that and see what you get.
if a reboot doesn't help, you guys may want to open a ticket with Telus and mention your increases and ask if your traffic destined for California is being route to Seattle or not.
routes change. it happens. sometimes it happens manually by the carrier or dynamically via route change due to an impairment / outage / maintenance.
i figured it wouldn't last that long.
perhaps the others can chime in and see if their issue went away / went back to normal and then you will have a better idea if that is what it was.
but everyone on this thread is from the same region and we didn't have anyone from Cali complianing so...
anywho. PLAYBALL!
Reporting again. I'm on Telus and I played last night at 12:00am PST and still had the lag issue. Used to get 10-15ms, still getting 30-35ms now.
Hmmm did you reboot the modem?
We prolly need some west coast U.S. people to tell what they are getting.
and you live near.... ?
Yer always gonna get about that
Or should I say, you're not gonna get sub 15-20 ms