It's all the load screens in Anthem sucking up the bandwidth lol.
Seriously I'm in west Michigan and 2 weekends ago it was bad but it's been fine for me since then. We usually put best location on and get put on the central server. Works well for me, a friend in Dallas and the other in New Jersey.
For the conspiracy theorists out there go find the thread that had the IP address of the new server and ping it from a PC and see how the results compare to what NHL says, solved.
30 ms in club when our bud outside St Louis hosts and................
30 ms tracing from PC to the aforementioned IP
Ok then. I'm going to go back to blaming the anthem loading screens for the problem I'm not having until you guys can come up with something more creative and subjective.
haha
well, all i've said is people that come here to complain about connection issues without providing any details at all are, well..... just venting to vent.
I was only making fun of the high level cover up conspiracy theories. I've had periods when NHL behaves poorly compared to any of my other online games, it's just not my turn right now.
As for the blame of all the sudden reports of connection issues the truth usually lies in the middle. I doubt EA closed their east server, that would be dumb and easily proven. But it's also not like a whole section of the community decided to hose their network set ups either. I would guess there is a poorly performing hop that is effecting people etc. that was fine until recently.
It's all the load screens in Anthem sucking up the bandwidth lol.
Seriously I'm in west Michigan and 2 weekends ago it was bad but it's been fine for me since then. We usually put best location on and get put on the central server. Works well for me, a friend in Dallas and the other in New Jersey.
For the conspiracy theorists out there go find the thread that had the IP address of the new server and ping it from a PC and see how the results compare to what NHL says, solved.
30 ms in club when our bud outside St Louis hosts and................
30 ms tracing from PC to the aforementioned IP
Ok then. I'm going to go back to blaming the anthem loading screens for the problem I'm not having until you guys can come up with something more creative and subjective.
haha
well, all i've said is people that come here to complain about connection issues without providing any details at all are, well..... just venting to vent.
I was only making fun of the high level cover up conspiracy theories. I've had periods when NHL behaves poorly compared to any of my other online games, it's just not my turn right now.
As for the blame of all the sudden reports of connection issues the truth usually lies in the middle. I doubt EA closed their east server, that would be dumb and easily proven. But it's also not like a whole section of the community decided to hose their network set ups either. I would guess there is a poorly performing hop that is effecting people etc. that was fine until recently.
yep, my point exactly.
that's why I brought up a list of stuff that is rarely mentioned or shared around here and the fact that in the past we have identified at least one peering point from a Canadian provider into the US having an issue that got resolved when someone came here, gathered data and took it back to their upper tier or NTAC teams.
again guys, I am not saying there isn't an "EA issue", but some aren't having the issues, we have people from all over complaining of various symptoms and not a lot of info being provided.
yeah I dunno.... we played a game on what I believe was the central server and it was fat-man lag city.
had 30 ms across the board.
next game it was fine... very responsive, same ping times.
I dunno.... just seems like it gets out of sync and there is a 1/2 second input lag. the variable that is impossible for users to gauge is the other team.... where are they, what are their times, what are their connections like, etc.
yeah I dunno.... we played a game on what I believe was the central server and it was fat-man lag city.
had 30 ms across the board.
next game it was fine... very responsive, same ping times.
I dunno.... just seems like it gets out of sync and there is a 1/2 second input lag. the variable that is impossible for users to gauge is the other team.... where are they, what are their times, what are their connections like, etc.
Same thing for me, sometimes ill have 30 ping that feels great and 30 ping that feels delayed.. i think the mix of east and west players doesnt work well at all in this game and I suspect this to cause the fatman lag as i've never had any fatman lag in a game with 12 guys from the east coast but it seems to occur alot when theres west coasters in the game.
Yes game feels so bad at night it only clears up after midnight. Its almost to the point where there is no incentive to turn the game on until after midnight. Its 2019 and this game has such a small user base to begin with we are past unacceptable on this issue this game is unplayable with these servers or whatever the hell is happening.
Their silence on this issue seems quite suspect as well. I think they know something changed. Hopefully it is fixable and not them moving to a cheaper server provider that is in the middle of nowhere. It is just far too coincidental that my 32 ping now actually feels like a west coast match up (I'd get 40-50 on west coast) I was fine at my regular 18. Visual fix? Doubt it. I am a high CR player and have played thousands of games since NHL 09, with varying degrees of lag for different reasons. So like I said earlier I know my connection and I know my ability in this game, both of which are mysteriously suffering since this update. I am not one to come cry on the forums after losing a couple of games. I still havent lost since this new update so hopefully that speaks to me being unbiased here. There is an issue (for a lot of us at least) 100% since this update. I am starting to think they moved to a different server that is further away. Maybe more South or West (I think they were in PA before? My friends from Philly and Pittsburgh always got 4-8 ping)
The silence is because they are not allowed to speak on the matter! Along the same lines as another well known problem we have all seen. (Dressing Room Error) they are aware of technical problems and cannot resolve it and I’m assuming they are most likely trying to quickly.
In this case I’m thinking they don’t know the exact causes of this lag/ping spike problem and cannot comment with false statements etc.. Once they identify what’s going on I’m sure we will get acknowledgment of some kind!
They have read our comments! It’s clear there is a problem. It’s not just one or two people...and it’s not people who regularly complain on these forums! It’s people like you who have played for a long time.
I’m just trying to be patient and hope they will solve it soon! After all, this central server was only supposed to improve connection for all of us!
Noticing the same issue here in Ontario, Canada. Network Performance used to post 11ms-13ms consistently. While these numbers might have been off, the game felt really smooth. I stopped playing for a few weeks, and upon logging on a few days ago, I patched the game, and instantly noticed some sort of unusual delay while playing. The Network Performance now shows 25-30ms, which in theory should still be super smooth, but the game definitely feel sluggish. It's not unplayable, but something is definitely different.
I find it funny that they say it is now showing correct pings but people have mentioned they had these good connections to other games. I am beginning to think this true connection fix is a bald faced lie.
I find it funny that they say it is now showing correct pings but people have mentioned they had these good connections to other games. I am beginning to think this true connection fix is a bald faced lie.
Already been proven that the pings are correct, move along.
I find it funny that they say it is now showing correct pings but people have mentioned they had these good connections to other games. I am beginning to think this true connection fix is a bald faced lie.
Is the disk or content stored on internal or external storage
Is your console set to instant on, power saver, etc.
These two points caught my eye - can you elaborate further?
i've had intermittent NAT issues with my console (xbox one, mind you) set to "instant on". I will sometimes play games thru my Surface Pro so I needed to have it set to instant on. but I noticed that my NAT would change intermittently, even with ports open. I would have to periodically go into the setting, change it back, do a hard restart (or hold the power button on the console for 10 seconds) to clear the issue.
as for the internal vs. external... any game I play online I move or put it on my internal drive. with an external drive you can run into freezing/stuttering/etc. I have noticed.
for your case.... if your NAT is fully open I would honestly just call Verizon and tell them what I said earlier:
tell them you "work from home", use "Citrix and VoIP" and are noticing latency and lag. if you want to mention that you see it via gaming, go ahead, but I can tell you most ISP's respond and look a tad deeper if you tell them it's impacting your work or business.
point is, you are seeing major buffering. the packet loss looked minimal per your charts you provided, but the latency and jitter looks horrid.
now, that very well could be due to a physical layer issue. that's why I suggest you demand they check the LIGHT LEVELS and provide you the actual levels and where they checked them. they need to check EVERY NODE along the path for physical errors and signs of congestion.
if you tell them you see latency / buffering (i.e. "words are missing / speeding up slowing down over my VoIP application / Skype") then that SHOULD be a clue for them to not only look at the physical circuit's path for LAYER 1 ERRORS, but ALSO look for tail drops, buffering notifications and queuing issues at their local switch and points of aggregation. some ISP's are NOTORIOUS for over subscribing consumer grade lines.
so, if you haven't yet - I would get into a drop in game in EASHL and report back what kind of latency you see so we can compare peer to peer to server client based connections you have. if they are the same story / scenario then I would absolutely hound your ISP using key words / phrases I have put forth in this thread. also let us know if this is EVERY game or happens during certain time periods.
Noticing the same issue here in Ontario, Canada. Network Performance used to post 11ms-13ms consistently. While these numbers might have been off, the game felt really smooth. I stopped playing for a few weeks, and upon logging on a few days ago, I patched the game, and instantly noticed some sort of unusual delay while playing. The Network Performance now shows 25-30ms, which in theory should still be super smooth, but the game definitely feel sluggish. It's not unplayable, but something is definitely different.
Exact same experience for me so far. Ping numbers now reflect more or less what they should, yet I am feeling a bit sluggish in games.
Noticing the same issue here in Ontario, Canada. Network Performance used to post 11ms-13ms consistently. While these numbers might have been off, the game felt really smooth. I stopped playing for a few weeks, and upon logging on a few days ago, I patched the game, and instantly noticed some sort of unusual delay while playing. The Network Performance now shows 25-30ms, which in theory should still be super smooth, but the game definitely feel sluggish. It's not unplayable, but something is definitely different.
Exact same experience for me so far. Ping numbers now reflect more or less what they should, yet I am feeling a bit sluggish in games.
same here but it is hit or miss. it's definitely not every game.
for the games that I see the fat man lag / delay, I will see the same avg ping as the good games, but will see the occasional spike.
I have noticed something of late: smooth game until a small spike then (to me) it appears I get out of sync.... meaning - for that moment where the spike happened from there on I have the fat man lag (.25 second or so) input delay. that spike appears to delay me (client side) from the server side that is still running in sync with other players.
then, at the end of the period / start of the next one.... it's responsive until the next spike.
anyways, this all makes sense to me... the server / game data is not going to re-sync on the fly if a client gets out of sync. may re-sync during cut scenes, end of period, etc.
Noticing the same issue here in Ontario, Canada. Network Performance used to post 11ms-13ms consistently. While these numbers might have been off, the game felt really smooth. I stopped playing for a few weeks, and upon logging on a few days ago, I patched the game, and instantly noticed some sort of unusual delay while playing. The Network Performance now shows 25-30ms, which in theory should still be super smooth, but the game definitely feel sluggish. It's not unplayable, but something is definitely different.
Exact same experience for me so far. Ping numbers now reflect more or less what they should, yet I am feeling a bit sluggish in games.
same here but it is hit or miss. it's definitely not every game.
for the games that I see the fat man lag / delay, I will see the same avg ping as the good games, but will see the occasional spike.
I have noticed something of late: smooth game until a small spike then (to me) it appears I get out of sync.... meaning - for that moment where the spike happened from there on I have the fat man lag (.25 second or so) input delay. that spike appears to delay me (client side) from the server side that is still running in sync with other players.
then, at the end of the period / start of the next one.... it's responsive until the next spike.
anyways, this all makes sense to me... the server / game data is not going to re-sync on the fly if a client gets out of sync. may re-sync during cut scenes, end of period, etc.
Regardless of all of your fancy networking thoughts! The game is not the same as it was all year! There is a problem! It was smooth all year now it’s spiking almost every game for almost everyone I play with! There has been a change!
Thats my last game yesterday... it’s every game and at some point in the game there will be spikes like this and worse! All my friends are having this same issue on PS4! We play EASHL solely and I had never seen or felt anything like this all year! It started coincidentally right after the release of apex legends and the so called central server they added for us! The number in the ping box means nothing to me. The feel of the game has changed and the connection is horrible now! Can we get some answers yet? @EA
Noticing the same issue here in Ontario, Canada. Network Performance used to post 11ms-13ms consistently. While these numbers might have been off, the game felt really smooth. I stopped playing for a few weeks, and upon logging on a few days ago, I patched the game, and instantly noticed some sort of unusual delay while playing. The Network Performance now shows 25-30ms, which in theory should still be super smooth, but the game definitely feel sluggish. It's not unplayable, but something is definitely different.
Exact same experience for me so far. Ping numbers now reflect more or less what they should, yet I am feeling a bit sluggish in games.
same here but it is hit or miss. it's definitely not every game.
for the games that I see the fat man lag / delay, I will see the same avg ping as the good games, but will see the occasional spike.
I have noticed something of late: smooth game until a small spike then (to me) it appears I get out of sync.... meaning - for that moment where the spike happened from there on I have the fat man lag (.25 second or so) input delay. that spike appears to delay me (client side) from the server side that is still running in sync with other players.
then, at the end of the period / start of the next one.... it's responsive until the next spike.
anyways, this all makes sense to me... the server / game data is not going to re-sync on the fly if a client gets out of sync. may re-sync during cut scenes, end of period, etc.
Weird thing is, I don't really get any spikes. At least, nothing significant the last 4-5 days. I may get spikes that are about 10ms, so pretty negligible normally. Yet, some games, even with no indication of lag or spikes, I still feel sluggish and get weird pivots and passes sometimes go nowhere close to where I aim. Body checks seem much less effective as well.
Noticing the same issue here in Ontario, Canada. Network Performance used to post 11ms-13ms consistently. While these numbers might have been off, the game felt really smooth. I stopped playing for a few weeks, and upon logging on a few days ago, I patched the game, and instantly noticed some sort of unusual delay while playing. The Network Performance now shows 25-30ms, which in theory should still be super smooth, but the game definitely feel sluggish. It's not unplayable, but something is definitely different.
Exact same experience for me so far. Ping numbers now reflect more or less what they should, yet I am feeling a bit sluggish in games.
same here but it is hit or miss. it's definitely not every game.
for the games that I see the fat man lag / delay, I will see the same avg ping as the good games, but will see the occasional spike.
I have noticed something of late: smooth game until a small spike then (to me) it appears I get out of sync.... meaning - for that moment where the spike happened from there on I have the fat man lag (.25 second or so) input delay. that spike appears to delay me (client side) from the server side that is still running in sync with other players.
then, at the end of the period / start of the next one.... it's responsive until the next spike.
anyways, this all makes sense to me... the server / game data is not going to re-sync on the fly if a client gets out of sync. may re-sync during cut scenes, end of period, etc.
Regardless of all of your fancy networking thoughts! The game is not the same as it was all year! There is a problem! It was smooth all year now it’s spiking almost every game for almost everyone I play with! There has been a change!
Thats my last game yesterday... it’s every game and at some point in the game there will be spikes like this and worse! All my friends are having this same issue on PS4! I had never seen or felt anything like this all year! It started coincidentally right after the release of apex legends and the so called central server they added for us! The number in the ping box means nothing to me. The feel of the game has changed and the connection is horrible now! Can we get some answers yet? @EA
yeah I haven't seen anything resembling that, but I majority of the time play club.
is that HUT, VS or what?
also keep in mind that not everyone is reporting the same things, some people have had issues for years here screaming about various forms of lag, latency, delay and jitter.
and yes I understand that changes have occurred and now the game feels different. kinda what I was saying above...
@WainGretSki shoulda seen it yesterday every second game was like that the whole night bud! Went on for about 2hrs then cleared up a bit once the population slimmed out round 1130 CST. In prime time it’s laggy as heck!
Replies
I was only making fun of the high level cover up conspiracy theories. I've had periods when NHL behaves poorly compared to any of my other online games, it's just not my turn right now.
As for the blame of all the sudden reports of connection issues the truth usually lies in the middle. I doubt EA closed their east server, that would be dumb and easily proven. But it's also not like a whole section of the community decided to hose their network set ups either. I would guess there is a poorly performing hop that is effecting people etc. that was fine until recently.
yep, my point exactly.
that's why I brought up a list of stuff that is rarely mentioned or shared around here and the fact that in the past we have identified at least one peering point from a Canadian provider into the US having an issue that got resolved when someone came here, gathered data and took it back to their upper tier or NTAC teams.
again guys, I am not saying there isn't an "EA issue", but some aren't having the issues, we have people from all over complaining of various symptoms and not a lot of info being provided.
had 30 ms across the board.
next game it was fine... very responsive, same ping times.
I dunno.... just seems like it gets out of sync and there is a 1/2 second input lag. the variable that is impossible for users to gauge is the other team.... where are they, what are their times, what are their connections like, etc.
Same thing for me, sometimes ill have 30 ping that feels great and 30 ping that feels delayed.. i think the mix of east and west players doesnt work well at all in this game and I suspect this to cause the fatman lag as i've never had any fatman lag in a game with 12 guys from the east coast but it seems to occur alot when theres west coasters in the game.
No smooth games play at all. Off synch. Laggy and feels like glue. No problem before
The silence is because they are not allowed to speak on the matter! Along the same lines as another well known problem we have all seen. (Dressing Room Error) they are aware of technical problems and cannot resolve it and I’m assuming they are most likely trying to quickly.
In this case I’m thinking they don’t know the exact causes of this lag/ping spike problem and cannot comment with false statements etc.. Once they identify what’s going on I’m sure we will get acknowledgment of some kind!
They have read our comments! It’s clear there is a problem. It’s not just one or two people...and it’s not people who regularly complain on these forums! It’s people like you who have played for a long time.
I’m just trying to be patient and hope they will solve it soon! After all, this central server was only supposed to improve connection for all of us!
Doing Ones to get hockey bags and I got this connection. Never once have I ever came even close to this.
Got this one in a 6s Drop in. It’s getting ridiculous to be honest. Never had a problem until the recent update.
Already been proven that the pings are correct, move along.
nah, it's showing two way / round trip now.
These two points caught my eye - can you elaborate further?
i've had intermittent NAT issues with my console (xbox one, mind you) set to "instant on". I will sometimes play games thru my Surface Pro so I needed to have it set to instant on. but I noticed that my NAT would change intermittently, even with ports open. I would have to periodically go into the setting, change it back, do a hard restart (or hold the power button on the console for 10 seconds) to clear the issue.
as for the internal vs. external... any game I play online I move or put it on my internal drive. with an external drive you can run into freezing/stuttering/etc. I have noticed.
for your case.... if your NAT is fully open I would honestly just call Verizon and tell them what I said earlier:
tell them you "work from home", use "Citrix and VoIP" and are noticing latency and lag. if you want to mention that you see it via gaming, go ahead, but I can tell you most ISP's respond and look a tad deeper if you tell them it's impacting your work or business.
point is, you are seeing major buffering. the packet loss looked minimal per your charts you provided, but the latency and jitter looks horrid.
now, that very well could be due to a physical layer issue. that's why I suggest you demand they check the LIGHT LEVELS and provide you the actual levels and where they checked them. they need to check EVERY NODE along the path for physical errors and signs of congestion.
if you tell them you see latency / buffering (i.e. "words are missing / speeding up slowing down over my VoIP application / Skype") then that SHOULD be a clue for them to not only look at the physical circuit's path for LAYER 1 ERRORS, but ALSO look for tail drops, buffering notifications and queuing issues at their local switch and points of aggregation. some ISP's are NOTORIOUS for over subscribing consumer grade lines.
so, if you haven't yet - I would get into a drop in game in EASHL and report back what kind of latency you see so we can compare peer to peer to server client based connections you have. if they are the same story / scenario then I would absolutely hound your ISP using key words / phrases I have put forth in this thread. also let us know if this is EVERY game or happens during certain time periods.
Exact same experience for me so far. Ping numbers now reflect more or less what they should, yet I am feeling a bit sluggish in games.
same here but it is hit or miss. it's definitely not every game.
for the games that I see the fat man lag / delay, I will see the same avg ping as the good games, but will see the occasional spike.
I have noticed something of late: smooth game until a small spike then (to me) it appears I get out of sync.... meaning - for that moment where the spike happened from there on I have the fat man lag (.25 second or so) input delay. that spike appears to delay me (client side) from the server side that is still running in sync with other players.
then, at the end of the period / start of the next one.... it's responsive until the next spike.
anyways, this all makes sense to me... the server / game data is not going to re-sync on the fly if a client gets out of sync. may re-sync during cut scenes, end of period, etc.
Thats my last game yesterday... it’s every game and at some point in the game there will be spikes like this and worse! All my friends are having this same issue on PS4! We play EASHL solely and I had never seen or felt anything like this all year! It started coincidentally right after the release of apex legends and the so called central server they added for us! The number in the ping box means nothing to me. The feel of the game has changed and the connection is horrible now! Can we get some answers yet? @EA
Weird thing is, I don't really get any spikes. At least, nothing significant the last 4-5 days. I may get spikes that are about 10ms, so pretty negligible normally. Yet, some games, even with no indication of lag or spikes, I still feel sluggish and get weird pivots and passes sometimes go nowhere close to where I aim. Body checks seem much less effective as well.
yeah I haven't seen anything resembling that, but I majority of the time play club.
is that HUT, VS or what?
also keep in mind that not everyone is reporting the same things, some people have had issues for years here screaming about various forms of lag, latency, delay and jitter.
and yes I understand that changes have occurred and now the game feels different. kinda what I was saying above...