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Missing jersey numbers after removing from player *Possible Bug*

glovsav30
glovsav30
22 posts Member
Hi guys,

Has anyone else had an issue with disappearing jersey numbers once they are removed from players?

I recently picked up an Artemi Panarin TOTY to replace my Panarin EVO, I had #72 his Chicago number on my EVO card and removed it so I can auction off that card and planned on assigning it to my TOTY card. For some reason the number disappeared from my customization folder and is nowhere to be found?? This has also happened with my 93 Owen Nolan card, I had assigned him #97 and removed it to auction him off. So all in all I am missing 3 jersey numbers in total #72, #97 and #91 from players that I have auctioned off. I called EA support and was told to post this here on the forums to see if other players have shared the same experience as I have?

Thanks Guys,

Glovsav30

Replies

  • WarSupport77
    WarSupport77
    24 posts Member
    I have had everything I add than remove dissapear too.
  • glovsav30
    glovsav30
    22 posts Member
    Good to hear I am not the only one this has happened too, this sounds like a bug and needs to be addressed by EA. I would like to have my numbers replaced also #72 #97 #91
  • monz
    monz
    958 posts Member
    edited April 2019
    You use it once it's done. Why would you think you can use it again? It is listed under CONSUMABLES.
  • glovsav30
    glovsav30
    22 posts Member
    So you can only use a jersey number once is what your saying? Show me that in writing , post a link.
  • glovsav30
    glovsav30
    22 posts Member
    edited April 2019
    monz wrote: »
    You use it once it's done. Why would you think you can use it again? It is listed under CONSUMABLES.

    This is not what I was told by EA support, why would they have me create a post for this if what you say was true? and for the record jersey numbers are listed under CUSTOMIZATION folder and not CONSUMABLES!

    [Socair - edited for baiting/rude]

  • j0rtsu67
    j0rtsu67
    644 posts Member
    edited April 2019
    Tbh I've always thought I could use them only once. And same goes to captaincy.

    Btw is there in menus an option to restore original jersey number or remove customized number/captaincy?
    If there's not, I think it "proves" they are meant to be used only once.

  • monz
    monz
    958 posts Member
    edited April 2019
    glovsav30 wrote: »
    monz wrote: »
    You use it once it's done. Why would you think you can use it again? It is listed under CONSUMABLES.

    This is not what I was told by EA support, why would they have me create a post for this if what you say was true? and for the record jersey numbers are listed under CUSTOMIZATION folder and not CONSUMABLES!

    [Socair - edited for baiting/rude]

    EA support are mostly useless, they had you create a post because they didn't know any better. They don't all play the games they support, which is a joke in and of it's self. They are actually listed under consumables when you go to apply them, for the record.
    Post edited by monz on
  • HtownsFallGuy
    HtownsFallGuy
    22 posts Member
    You can remove custom jersey number from player when you select him in your lineup. It will return the player to its original jersey number
    j0rtsu67 wrote: »
    Tbh I've always thought I could use them only once. And same goes to captaincy.

    Btw is there in menus an option to restore original jersey number or remove customized number/captaincy?
    If there's not, I think it "proves" they are meant to be used only once.
    j0rtsu67 wrote: »
    Tbh I've always thought I could use them only once. And same goes to captaincy.

    Btw is there in menus an option to restore original jersey number or remove customized number/captaincy?
    If there's not, I think it "proves" they are meant to be used only once.

  • NHL_Live_Support
    NHL_Live_Support
    182 posts Member
    Hey everyone,

    As several have mentioned in this thread already, Customization Items are a one-time use. If you apply one to a player and then remove it, it's gone. This is how the item is designed. Just wanted to clarify this.
  • j0rtsu67
    j0rtsu67
    644 posts Member
    NHL_Live_Support wrote: »
    Hey everyone,

    As several have mentioned in this thread already, Customization Items are a one-time use. If you apply one to a player and then remove it, it's gone. This is how the item is designed. Just wanted to clarify this.
    Thank you.

    It is also very clearly notified in the game: when you select "Remove custom jersey number/assigned captaincy", an info text pops up saying: "Remove customization? Removing this item will permanently remove the selected customization item type applied to this player"... :D
  • dustmann
    dustmann
    174 posts Member
    wrong, this only applies when I remove an object, but not when replacing an object. These are 2 different things. And it should also be pointed out correctly, which is not.
    The problem is also identical with the goalkeeper masks ..
    EA Sports produces errors and wants to cheer the user, typically
  • NHL_Live_Support
    NHL_Live_Support
    182 posts Member
    dustmann wrote: »
    wrong, this only applies when I remove an object, but not when replacing an object. These are 2 different things. And it should also be pointed out correctly, which is not.
    The problem is also identical with the goalkeeper masks ..
    EA Sports produces errors and wants to cheer the user, typically

    I apologize for the inconvenience, but as I mentioned earlier, all Customization Items are a one-time use. This is how those items are designed.
  • dustmann
    dustmann
    174 posts Member
    then EA should change it. EA writes it incomprehensible and different, with the result that in both cases, the objects are removed remotely.
    See video what I have posted here
  • dustmann
    dustmann
    174 posts Member
    replace is not delete !!
     
  • xPDogg65x
    xPDogg65x
    829 posts Member
    NHL_Live_Support wrote: »

    I apologize for the inconvenience, but as I mentioned earlier, all Customization Items are a one-time use. This is how those items are designed.

    End of story.
  • glovsav30
    glovsav30
    22 posts Member
    edited April 2019
    NHL_Live_Support wrote: »
    Hey everyone,

    As several have mentioned in this thread already, Customization Items are a one-time use. If you apply one to a player and then remove it, it's gone. This is how the item is designed. Just wanted to clarify this.

    Don't you really mean it was designed this way so EA can sell more customization packs along with the rest of your over priced packs! Just tell the truth man and dont insult our intelligence.
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