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Buying in AH directly from sets menu broken?

HS182
HS182
51 posts Member
Thursday evening (CET) I tried to complete the Boeser 92 fantasy set by buying silver logos directly from the set screen. I bought a bench, maybe 25 to 30, I didn' t count them. I paid my pucks but didn' t receive any card. I Athen tried to by them entering the AH via the hub and has no problems. Am I going to get the cards or my pucks back?

Replies

  • Racesunite
    Racesunite
    90 posts Member
    Go back to the main screen and log back into HUT
  • HS182
    HS182
    51 posts Member
    I locked in and out several times since Tuesday (in my post I mentioned Thursday which was wrong), but nothing changes. I didn' receive anything
  • Racesunite
    Racesunite
    90 posts Member
    HS182 wrote: »
    I locked in and out several times since Tuesday (in my post I mentioned Thursday which was wrong), but nothing changes. I didn' receive anything
    HS182 wrote: »
    I locked in and out several times since Tuesday (in my post I mentioned Thursday which was wrong), but nothing changes. I didn' receive anything

    Did you buy
    HS182 wrote: »
    I locked in and out several times since Tuesday (in my post I mentioned Thursday which was wrong), but nothing changes. I didn' receive anything

    now t
    HS182 wrote: »
    I locked in and out several times since Tuesday (in my post I mentioned Thursday which was wrong), but nothing changes. I didn' receive anything

    That only happens to me when I bid on them and not use buy now. Someone always manages to up my bid by 50 in the last second.
  • HS182
    HS182
    51 posts Member
    I only used the buy now option for this
  • EA_Aljo
    EA_Aljo
    3229 posts EA Community Manager
    HS182 wrote: »
    I only used the buy now option for this

    Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll investigate your account. Thanks!
  • Swoops--73
    Swoops--73
    626 posts Member
    Things like this have been happening for years. Why does it still continue? This one reason i haven’t played in 2 years.
  • Z0mbieBabyJesus
    Z0mbieBabyJesus
    1539 posts Member
    edited March 2021
    If you're going to the ah via the set, if it's anything like the upgrade sets using the team logos, it will also show jerseys for some reason.

    I'll bet you bought jerseys and not logos.

    **double checked and it indeed lists jerseys amongst the logos. Whoever is in charge of selecting the filters when you search the ah via the set, needs to really change it to specifically only look for logos.
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