MorningTimeCloud Senior Moderator
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Please don't name and shame players on the forum. I have removed the usernames from the above posts. If you want to report someone, please read here on how to do so: https://help.ea.com/en-ca/help/faq/report-players-for-cheating-abuse-and-harassment…
Hi @Kongazon, if you are still having this issue you must contact EA Help for this. Support may also tell you that you need to contact Apple/Google play for a refund depending on the situation. This is not something we can do here on the forum.