Ugh this just started. I completed the chemistri restaurant, got the level up donut offering, and visited the friend list and returned (I do that so work is 'saved'). The brief synchronizing word appeared then this crash and I have not been able to get back in
If it helps ea:
iPhone 5 ios 6.1 not jail broken or anything
Did everyone else level up? Is that the common thread?
I have been stuck with this harp noise for 3 days now I have tried everything, leaving the loading screen on, uninstalling and reinstalling logging in and out just doesn't seem to be working.... Pls come back on soon!!!!!!
Any other suggestions?
I got the harp this morning. Chemstri finished building overnight. I clicked on it this morning, and sent Ralph and his dad to eat there. Left game, then couldn't get back. I have tried the fixes mentioned here, but after 10 minutes or so my game just closes and I am back on my iPad home screen. New iPad mini with latest IOS. Damn. This doesn't fix soon I may be done with this game. Don't know if my family would be happy or sad about that.
I've had the same problem since yesterday (about 20 hours ago). Harp freeze started just as I unlocked Ralph. I got the bonus level game at the same time and a little after that the harp freeze started. I've tried restarted and relogging several times with no luck, as well as logging on other devices. I've tried mostly everything I've read in every forum with no luck.
Hope this gets fixed soon!
I got the harp this morning. Chemstri finished building overnight. I clicked on it this morning, and sent Ralph and his dad to eat there. Left game, then couldn't get back. I have tried the fixes mentioned here, but after 10 minutes or so my game just closes and I am back on my iPad home screen. New iPad mini with latest IOS. Damn. This doesn't fix soon I may be done with this game. Don't know if my family would be happy or sad about that.
This is exactly what happened to me last night to a T! Very frustrating, I hope EA has a fix soon
I've got the Harp freeze too. None of the two solutions worked for me.
That's because the only solution is for ea to fix their server side issue. This thread does not contain a possible solution. It contains a couple of items that people can try to gain temporary access to their account with less than 1% success rate. Though they are worthy to try so you can get a few minutes of play...
Same as all of you. I got the El Chemistri building, leveled up, closed game. Now I get the harp glitch every time I try to open it.
I tried the "solution" mentioned in the first post, but it does not work.
Ditto on this, built El Chemistri and went for the bonus donut and now frozen out with the loading screen and that harp sound. Tried these solutions, but no go. Guess I'm out ...
Same as all of you. I got the El Chemistri building, leveled up, closed game. Now I get the harp glitch every time I try to open it.
I tried the "solution" mentioned in the first post, but it does not work.
Same (exactly) for me. None of the suggested fixes work. :evil:
This happened to me yesterday too, shortly after I built the El Chemistri and sent Ralph and another one (can't remember who right now) to dine there. I went to visit my neighbors to collect hearts and suddenly it froze, when I tried to load the game I was stuck at the loading screen with that damned harp sound playing over and over again.
Currently trying to leave it on, but it hasn't worked so far.
This is my first issue in a very long time. I just completed the el chemistri building and sent the wigams on their four hour quest. I have more than 3 million in $$$. This is frustrating. Level 26 3 times got the donut box since I'm at max level.
Got the harp noise attempting to visit another Springfield. Tried to log in from my phone and iPad. No luck. Even though it froze on my iPad, I can't use my phone. So I doubt uninstalling and reinstalling will work.
First time poster, I had the harp freeze this morning. Decided to let it sit there on the freeze screen for a bit, lasted about 15 minutes. It then went to my village and I luckily received the donut glitch where I managed to get 158 donuts before it started synchronising. I hope others are as lucky as I was if they choose to try!
This is my first issue in a very long time. I just completed the el chemistri building and sent the wigams on their four hour quest. I have more than 3 million in $$$. This is frustrating. Level 26 3 times got the donut box since I'm at max level.
Got the harp noise attempting to visit another Springfield. Tried to log in from my phone and iPad. No luck. Even though it froze on my iPad, I can't use my phone. So I doubt uninstalling and reinstalling will work.
Help!
Unfortunately there is no help as this is a server side issue ea/origin has to fix. This started with the third valentines day update that came out on the 15th. Doubtful this will get fixed anytime soon as most of us have been at this party since Friday. Most likely the teams that support the server side issues are off over the weekends so the B team that works weekends and babysit the servers aren't even allowed to work on the problem. Hoping the A team gets started working on the ASAP tomorrow morning
If you read the entire thread you will see that everyone has tried every form of troubleshooting from the client side (our devices) and proven its server side.
Annoyingly enough I keep getting the pop up on my home screen telling I should visit my Springfield because I haven't been back in a while. Thanks for the reminder ea.
First time poster, I had the harp freeze this morning. Decided to let it sit there on the freeze screen for a bit, lasted about 15 minutes. It then went to my village and I luckily received the donut glitch where I managed to get 158 donuts before it started synchronising. I hope others are as lucky as I was if they choose to try!
Thanks for the success story. Many of us are truly jealous of those folks that end up getting in.
But yes everyone should at least try a few times. At this point after trying to let it sit, my app crashes after 4 or 5 minutes so I have no hope of that method getting me back in. Of course it doesn't stop me from trying over and over haha
How about leaving the comments on the iTunes ratings? Surely EA would do something if their game's ratings plummet
I don't think there are enough of us to make a dent. But I would also remind everyone this is just a message board that ea doesn't monitor. To report the issue to them we have make our voice heard at the link below so they can see its a wide scale issue. So far about 1000 people have posted between multiple threads.
Replies
If it helps ea:
iPhone 5 ios 6.1 not jail broken or anything
Did everyone else level up? Is that the common thread?
Any other suggestions?
Hope this gets fixed soon!
This is exactly what happened to me last night to a T! Very frustrating, I hope EA has a fix soon
That's because the only solution is for ea to fix their server side issue. This thread does not contain a possible solution. It contains a couple of items that people can try to gain temporary access to their account with less than 1% success rate. Though they are worthy to try so you can get a few minutes of play...
I tried the "solution" mentioned in the first post, but it does not work.
Same (exactly) for me. None of the suggested fixes work. :evil:
Currently trying to leave it on, but it hasn't worked so far.
Got the harp noise attempting to visit another Springfield. Tried to log in from my phone and iPad. No luck. Even though it froze on my iPad, I can't use my phone. So I doubt uninstalling and reinstalling will work.
Help!
Unfortunately there is no help as this is a server side issue ea/origin has to fix. This started with the third valentines day update that came out on the 15th. Doubtful this will get fixed anytime soon as most of us have been at this party since Friday. Most likely the teams that support the server side issues are off over the weekends so the B team that works weekends and babysit the servers aren't even allowed to work on the problem. Hoping the A team gets started working on the ASAP tomorrow morning
If you read the entire thread you will see that everyone has tried every form of troubleshooting from the client side (our devices) and proven its server side.
Annoyingly enough I keep getting the pop up on my home screen telling I should visit my Springfield because I haven't been back in a while. Thanks for the reminder ea.
Thanks for the success story. Many of us are truly jealous of those folks that end up getting in.
But yes everyone should at least try a few times. At this point after trying to let it sit, my app crashes after 4 or 5 minutes so I have no hope of that method getting me back in. Of course it doesn't stop me from trying over and over haha
I don't think there are enough of us to make a dent. But I would also remind everyone this is just a message board that ea doesn't monitor. To report the issue to them we have make our voice heard at the link below so they can see its a wide scale issue. So far about 1000 people have posted between multiple threads.
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/bd-p/The-Simpsons-Tapped-Out