EA Forums - Banner

Harp freeze poll


  • m_theuma
    33 posts
    edited February 2013
    Finally got in after 4 days. No bonus donuts but glad to finally be playing again
  • beto213
    20 posts
    edited February 2013
    Let me in for the love of jeeeeebus!!!!
  • Stevef2728
    7 posts
    edited February 2013
    This sucks! I feel especially drooped because I actually spent money buying donuts! Never again.
  • dominic115
    938 posts Member
    edited February 2013
    I'm safe! I had my vaccines.
  • stevealo
    11 posts
    edited February 2013
    Harp of death this morning around 10 am EST. Read the forums, and left it on the harp at about 11. After an hour came back and it was sitting on the bonus donut glitch. Got about 920 donuts before it kicked me out. I went back in and spent them all - have to do some redesign now because of the unexpected buildings, etc I got. I was in the process of building the IChem building resteraunt. After the continual crashing for months, it is nice to have it go the other way.
  • lennydonkey
    15 posts
    edited February 2013
    I don't believe these forums are looked at by anyone at EA. I have taken the following steps and would encourage anyone else having the frozen screen do the same:

    1) Contact EA directly at https://help.ea.com/contact-us
    You will get a case number and a form letter, but at least it's something. I submitted to multiple catagories (i.e. Tech Support, Feedback, Billing)

    2) If you've made in app purchases contact apple. I used the emailed receipt with a report a problem link. Inform them you've made a purchase but aren't able to use it because of the developers error.

    3) Leave a negitive rating and review on iTunes. Game rankings are something devolpers care about because it effects placement on the home screen and best of lists, and negitives discourage new users.
  • tizzle604
    15 posts
    edited February 2013
    I got the harp freeze this morning after burns manor completion, after it was built i get the stupid harp when trying 2 log in again
  • wadderz43
    1 posts
    edited February 2013
    bravopilot wrote:
    This harp freeze (harp of death) has affected lots of people but I am wondering how wide spread it is ?
    I personally have not been able to recover from it and not from the lack of trying
    . Any one know how to fix this issue. :x
  • anTastico
    7 posts
    edited February 2013
    RonNasty64 wrote:

    Doubt it.

    I have a ipad2 fully updated and im having the issue right now. Friend of mine an ipad1, ios 5 and shes never had it.

    Gone through all the fixes on this forum and nothing has helped.
  • leslie42390
    4 posts Member
    edited February 2013
    I installed the update in valentines day and immediately built the wiggum house but after construction was done the next day I haven't been able to play ): its been FOUR long days that I could have done and gained so much.
    I've tried everything I could think of to fix it, but I guess I'm not one of the lucky ones.
    108 posts
    edited February 2013
    YUCK didn't realize this was a problem, and built Chemstri. Damn. Locked out now with harpies. Will try what others have done. Don't really care about free donuts just want to play. :(
  • JohnArbor69
    1 posts
    edited February 2013
    I was stuck on my iphone5 and ipad3.

    Used method of swiping my finger constantly on phone for about 10 minutes, then screen went black and it recovered from loop.

    Happened right after I builds chemstri.

  • omagedon
    20 posts
    edited February 2013
    Same as everybody, both my iPAD 3 and my iPhone 4s is on version 6.

    Haven't been able to play since Saturday morning.....exactly like everybody else, Chemstri finished sent Ralph/Wiggum on their 4 hour tasks and boom game over.

    Thank gawd, I decided to make corn maybe it will be done by the time it get fixed...

    Makes me regret spending real money on this game.
  • reyna_lorn
    2 posts
    edited February 2013
    I'm in level 27, built the wiggum house and frezze the game, since friday i can't play, and tryin every thing, still can't :(
    I play on ipad2 with ios 6.1.2
  • MarcFireHart
    18 posts
    edited February 2013
    Count me in for this fiasco! It is extremely frustrating.
    I tried leaving it for 15 minutes as others experienced recovery after that, but in my case after 15 minutes the game just shuts down.
    It seems to have happened right after I got the level experience donut prize.
    EA really needs to get this fixed or I am no longer playing this game.
  • spankyKALX
    189 posts Member
    edited February 2013
    Anyone who got back in afraid to collect XP now??
    I saw on the "other" forum that some players got the Harp Freeze glitch a second time after hitting the bonus level again.
  • ianherrick
    102 posts
    edited February 2013
    I finally got back in, is there a way to change my vote in the poll?

    I was able to recover almost immediately using an iPhone 5 with 1Gb RAM. iPad 3/4 also have 1Gb, but not the mini (512Mb, just like my iPad 2 that would not recover).

    And yes, I'm terrified to gain more XP...although if I get the harp again, maybe I can get another 800 donut payout!
  • RonNasty64
    43 posts
    edited February 2013
    I'm going into semi-retirement.

    I don't have an iPhone, and I'm using a first-gen iPad, so I'm pooched. I'll keep reading this thread until EA fixes this.
  • mikcub
    3 posts
    edited February 2013
    Just max levelled and been stuck with this last 48hrs - **** ?
This discussion has been closed.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.