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Harp freeze poll


  • ksauceda8237
    54 posts Member
    edited February 2013
    If you are fortunate enough to not have been affected, from what I can tell it occurs after completing a task to build a building like the Burns Mansion, Wiggum's House, El Chemistri, etc. Don't build any buildings until EA sorts it out!
  • mikcub
    3 posts
    edited February 2013
    For what it's worth I had just started building the sir put a lots
  • Robop
    6 posts
    edited February 2013
    I got this harp thing going on and today is the last day for heart exchange. I know this is just a game but I am afraid of what I am going to do!
    What do i do? Other than take it like a man.
  • courter66
    9 posts
    edited February 2013
    This is only the most recent of all of the issues with this game. Are all of EA's projects like this? It seems that they are in such a hurry to get the next update out that they forego any sort of testing prior to release. I'm surprised that Apple allows the game to be put out-- they are supposed to be testing as well. For me, this is the third or fourth time I haven't been able to play for one reason or another and I've lost all my donuts and my Springfield sign among other premium items (spent $50 and then $20 on donuts). I started a trouble ticket with EA after that happened the day before Thanksgiving (around Nov 20 or so). I got two replies back beginning on 12/29 and the last one said that they were giving this to their higher support level. No answers back since then to any of my replies. Not very timely.

    Are we that expendable? Do we mean nothing to these people?
  • MossB500
    2 posts
    edited February 2013
    Im on iphone 5. Was able to recover from it. My autolock set at never, signed in TSTO (on Wifi), went to sleep, phone battery went dead, woke up in the morning, turned on my phone, signed in again and it was fixed. Hope it works for you too.
  • elsie_d
    722 posts Member
    edited February 2013
    mwdalton wrote:
    Just got back in, and got about 900 donuts after tapping through hundreds of bonus levels.

    I used an iPhone 5, that seems to do the trick for most people. You just gotta find a friend or someone who has one!

    I borrowed one from a friend for about an hour, installed the app, and left it on the load screen for about 15 mins, then it gets you to accept donuts (it took me about 30mins to accept them all) then I was back in. I haven't tried to get back into my iPad yet, but I assume I will be able to. The infinite loop seems to have broken!

    Edit: During the 15mins on the load screen, you'll either need to tap the screen periodically, or turn auto lock to 'never' in the general settings on the iphone.

    Thank you so much for this information. Used birthday anniversary $$ to get an iPhone 5 (a bit early, previous phone contract-wise, but this phone has been on my wish list for some time now anyway). Bonus rounds lasted nearly as long as my umpteenth attempts at letting the harp play for 15-minute bouts. No, seriously, the level bonuses continued for about 30 minutes, continuously. :lol:

    This experience has allowed me to wean myself off my Springfield addiction somewhat as well, so as it turns out: "It's all good!"
  • MarcFireHart
    18 posts
    edited February 2013
    Well, I am back up but unlike other gamers awesome donut experience I did NOT get ANY extra donuts. But at least it's working again.
  • Mors-78
    31 posts Member
    edited February 2013
    Well after three days i finally got back in the game! .... In those three days i let it run for a hundred times i guess.
    Last night i was finally lucky, i tried to log in on two devices (iphone 4 and ipad 3) ... On my ipad 3 it crashed again, and my iphone was still going. After it crashed to the home screen too, i tried it on my ipad again..... and got in!
    Even got the donut bonus loop! (think you get that when you just leveled up before the crash, el chemistri gave me just enough xp to level before it crashed).

    I think its just a matter of try and try again. I was totally **** for not playing these three days, but getting those donuts sure helps. ... thx for your incompetence EA!
  • mischa37
    8 posts
    edited February 2013
    Affected for, I guess, 5 days now, maybe a week. I have built El Chemistri and finished it, could be that it stopped working after that, but can't be sure. I don't remember what level I've been, definitely 26, not sure if already 27. Tried everything on two devices, nothing worked. Still letting my iPad run all day, trying it over and over every time it crashed after 15-20 minutes. Hope I'll at least get some donuts out of it.
  • tizzle604
    15 posts
    edited February 2013
    FINALlY!!!!!!!, I have iPhone 4S and tried keeping it on with autolock off , it kept in crashing so I got the idea of installing the app on my wife's iPhone 5 and tried the same thing, after 15 min the donut bonus came on and after getting 970 it crashed, I restarted the app with no problems with a lot of new premium buildings:), then logged off and logged into my iPhone 4S with no more harp freeze!!!
  • hyperpercussion
    11 posts Member
    edited February 2013
    iPhone 5 fixed it for me

    How long does the donut glitch last for?
    Just exit the game?
  • Glorfindle79
    9 posts
    edited February 2013
    Level 26, just had doughnut bonus for filling xp meter again and hen had harp of death when I next logged in. Using iPad 2, 64gig, latest iOS version, updated this morning, and tried the turn auto lock off and wait it out "fix" 4 times and still no joy. I had the bloody lost town issue before Christmas where i had to restart so I'm not really very impressed with ea right now
  • jaytay777
    190 posts
    edited February 2013
    I've built chemistrie and wiggam house and I'm fine (iPad 3). They keep shrinking my Xperia - twice I was 5,000 short of 120,000 and then they knocked me down so I would think it has more to do with hitting the bonus level. Kind of wish I could get harp freeze. I'd definitely trade a week or two off for a bunch of donuts.
    4 posts Member
    edited February 2013
    Got out of harp freeze today, used ipad 4, left it on freeze screen for about 15 minutes and got back into game after 4 days. Picked up 900 doughnuts for my trouble. Result :D

    Playing on ipad 2
  • VxMarmitex9
    956 posts
    edited February 2013
    I didn't realise how many people have been affected! I've been very lucky so far!
  • mikcub
    3 posts
    edited February 2013
    Got out with iPhone 4 - harped for 15 then retry connect about 5 times and then it worked.
    No donoughts and lost my putt a lot so bit pissed - wont be spending any real dollars on this doggyness
  • hamboy84
    3 posts
    edited February 2013
    Had been locked out since Sunday downloaded game on girlfriends iPhone 5 got in after 20mins 954 free doughnuts happy days
  • BuffRobbie
    2 posts
    edited February 2013
    I was affect by the harp (im level 26) and after not getting any help/response from EA, I went to the message board and i allowed the load screen to go on for about 15 minutes and was rewarded by playing the donuts game and i got about 900 donuts. I've also heard that people with either an Iphone 5 or Ipad 4 has been able to "beat" the harp of death. Hope it helps
  • Potshot_Loki
    5 posts
    edited February 2013
    I had the harp of death, and let my iPad3 run trying to login and it eventually did. I didn't have an Origin login and quickly made one after it resolved itself. I couldn't get donuts :( but I was happy it worked. I posted about it, and many people stated they had left their devise on for hours or till it crashed 15 minutes later. I really missed the game during the down time and lost my day streak but no other issue and still logging in. Hope it is fixed soon for all.
  • chromeboy1884
    5 posts Member
    edited February 2013
    Game's been FUBAR since yesterday, help me Jeebus!!
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